Sales & Events Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $26.25
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Cottonwood, formerly known as the historic Blackstone Hotel, is a prestigious boutique hotel located in Omaha's vibrant Blackstone District. This hotel is much more than just a lodging place; it is a proud establishment that combines timeless elegance and contemporary style, serving as a modern icon with a rich legacy. Renowned for its stylish charm and state-of-the-art amenities, The Cottonwood delivers a level of hospitality service that continually sets a new standard in the industry. The hotel's mission centers on creating memorable guest experiences through a passionate and collaborative team environment. Hospitality at The Cottonwood is deeply personal, with a culture that values creativity, inclusiveness, and mutual respect among staff members. Employees are regarded not just as workers but as essential contributors to a unique and uplifting atmosphere that celebrates growth and dedication. Joining The Cottonwood means becoming part of a team that genuinely loves what it does and supports one another, ensuring every guest moment is remarkable. Located in a historic district that breathes life into Omaha's cultural heritage, The Cottonwood offers a work environment where innovation meets tradition, attracting professionals eager to be part of a dynamic boutique hotel experience.

We are currently seeking a highly motivated and organized Sales Coordinator to join our team. This full-time position plays a critical role in supporting the sales team to achieve the hotel's revenue goals while providing exceptional customer service to our clients. The Sales Coordinator acts as a bridge between guests and the sales team, ensuring communication is clear, friendly, and effective. This role requires an individual with strong communication skills, excellent attention to detail, and the ability to thrive in a fast-paced hospitality environment. Responsibilities include managing client relationships, resolving complaints, coordinating sales activities, and maintaining sales documentation with precision. The ideal candidate should have previous sales or customer service experience, proficiency in Microsoft Office and database management, and a positive, proactive attitude. The role offers an opportunity to grow professionally within the Davidson Hospitality Group network, which manages several renowned brands. Working as a Sales Coordinator at The Cottonwood is not just a job but a chance to become part of a revolutionary team that is shaping the future of hospitality in Omaha, driven by passion, purpose, and excellence.

Job Requirements

  • High school diploma or equivalent
  • previous experience in sales or customer service preferred
  • strong communication skills
  • ability to manage multiple tasks in a fast-paced environment
  • proficiency in Microsoft Office
  • knowledge of database management
  • ability to work independently and collaboratively
  • positive attitude and professional demeanor

Job Qualifications

  • Present a professional appearance and confidence
  • strong communication skills, both written and verbal
  • excellent organizational and time management skills
  • ability to work independently and as part of a team
  • strong computer skills, proficient in Microsoft Office and database management
  • previous experience in a sales or customer service role preferred
  • knowledge of hotel or resort operations and sales processes
  • positive attitude and strong work ethic

Job Duties

  • Support the sales team in achieving revenue goals
  • provide exceptional customer service to clients
  • communicate effectively with guests in a friendly and positive manner
  • meet or exceed client needs and resolve complaints
  • coordinate sales activities and maintain accurate sales documentation
  • manage relationships with clients and internal departments
  • assist in organizing sales events and promotional activities

Job Criteria

Experience

Mid Level (3-7 years)


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