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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical Coverage
dental coverage
vision coverage
Paid Time Off
401k Match
Tuition Reimbursement
hotel discounts
Job Description
The Cottonwood Hotel is a distinguished boutique hotel located in Omaha's historic and vibrant Blackstone District. Formerly known as the Blackstone Hotel, The Cottonwood has been reimagined as a stylish icon that blends timeless elegance with modern amenities and contemporary style. As part of a community deeply rooted in history, the hotel honors its past while providing guests with state-of-the-art services and a hospitality experience that continually raises the bar within the industry. Customers and guests alike recognize The Cottonwood Hotel for its unique charm, superior service, and its commitment to creating memorable moments for all who visit.
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Job Requirements
- high school diploma or equivalent
- previous experience in sales or customer service preferred
- strong communication skills
- proficiency in Microsoft Office
- ability to work effectively in a team environment
- excellent organizational skills
- ability to handle customer complaints professionally
Job Qualifications
- present a professional appearance and confidence
- strong communication skills both written and verbal
- excellent organizational and time management skills
- ability to work independently and as part of a team
- strong computer skills including proficiency in Microsoft Office and database management
- previous experience in a sales or customer service role preferred
- knowledge of hotel or resort operations and sales processes
- positive attitude and strong work ethic
Job Duties
- support the sales team in achieving revenue goals
- provide exceptional customer service to clients
- communicate effectively with guests in a friendly and positive manner
- meet and exceed client needs
- resolve complaints promptly and professionally
- maintain strong organizational and time management skills
- work effectively in a fast-paced environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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