Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical Coverage
dental coverage
vision coverage
Paid Time Off
401k Match
Tuition Reimbursement
hotel discounts
Job Description
The Cottonwood Hotel is a distinguished boutique hotel located in Omaha's historic and vibrant Blackstone District. Formerly known as the Blackstone Hotel, The Cottonwood has been reimagined as a stylish icon that blends timeless elegance with modern amenities and contemporary style. As part of a community deeply rooted in history, the hotel honors its past while providing guests with state-of-the-art services and a hospitality experience that continually raises the bar within the industry. Customers and guests alike recognize The Cottonwood Hotel for its unique charm, superior service, and its commitment to creating memorable moments for all who visit.
The hotel is driven by a team of passionate professionals who believe in the power of hospitality to make a meaningful difference in the lives of their guests and within the community. Staff members at The Cottonwood aren't just employees; they are valuable contributors to an uplifting and collaborative culture that celebrates creativity, embraces new ideas, and encourages individual growth. Whether engaging with guests at the front desk, enhancing the dining experience, or supporting operations behind the scenes, every role is integral to the guest experience and reflects the hotel’s dedication to personal and professional excellence.
We are currently seeking a highly motivated and organized Sales Coordinator to join our dynamic team. This role involves supporting the sales team in achieving revenue goals and delivering exceptional customer service to clients. The ideal candidate will be skilled at communicating effectively with guests in a friendly and positive manner, eager to meet and exceed client needs, and proficient at handling complaints professionally. This Sales Coordinator position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
As part of the Davidson Hospitality Group, The Cottonwood Hotel offers a comprehensive benefits program designed to enrich our team members’ lives with medical, dental, and vision coverage, along with unique perks such as tuition reimbursement, pet insurance, hotel discounts, and more. This role is perfect for someone with a passion for the hospitality industry who enjoys engaging with people and wants to contribute to a team environment that values collaboration, hard work, and genuine care for one another. Joining The Cottonwood Hotel means becoming part of a forward-thinking company that is redefining hospitality in Omaha one guest, one moment, and one remarkable team member at a time.
The hotel is driven by a team of passionate professionals who believe in the power of hospitality to make a meaningful difference in the lives of their guests and within the community. Staff members at The Cottonwood aren't just employees; they are valuable contributors to an uplifting and collaborative culture that celebrates creativity, embraces new ideas, and encourages individual growth. Whether engaging with guests at the front desk, enhancing the dining experience, or supporting operations behind the scenes, every role is integral to the guest experience and reflects the hotel’s dedication to personal and professional excellence.
We are currently seeking a highly motivated and organized Sales Coordinator to join our dynamic team. This role involves supporting the sales team in achieving revenue goals and delivering exceptional customer service to clients. The ideal candidate will be skilled at communicating effectively with guests in a friendly and positive manner, eager to meet and exceed client needs, and proficient at handling complaints professionally. This Sales Coordinator position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
As part of the Davidson Hospitality Group, The Cottonwood Hotel offers a comprehensive benefits program designed to enrich our team members’ lives with medical, dental, and vision coverage, along with unique perks such as tuition reimbursement, pet insurance, hotel discounts, and more. This role is perfect for someone with a passion for the hospitality industry who enjoys engaging with people and wants to contribute to a team environment that values collaboration, hard work, and genuine care for one another. Joining The Cottonwood Hotel means becoming part of a forward-thinking company that is redefining hospitality in Omaha one guest, one moment, and one remarkable team member at a time.
Job Requirements
- high school diploma or equivalent
- previous experience in sales or customer service preferred
- strong communication skills
- proficiency in Microsoft Office
- ability to work effectively in a team environment
- excellent organizational skills
- ability to handle customer complaints professionally
Job Qualifications
- present a professional appearance and confidence
- strong communication skills both written and verbal
- excellent organizational and time management skills
- ability to work independently and as part of a team
- strong computer skills including proficiency in Microsoft Office and database management
- previous experience in a sales or customer service role preferred
- knowledge of hotel or resort operations and sales processes
- positive attitude and strong work ethic
Job Duties
- support the sales team in achieving revenue goals
- provide exceptional customer service to clients
- communicate effectively with guests in a friendly and positive manner
- meet and exceed client needs
- resolve complaints promptly and professionally
- maintain strong organizational and time management skills
- work effectively in a fast-paced environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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