Sales & Catering Manager-Courtyard Cary/Crossroads

CMC Hotels is a distinguished hospitality group known for its commitment to excellence and leadership in the hotel industry. Operating a diverse portfolio of properties, CMC Hotels consistently delivers outstanding service, exceeding operational and financial goals while prioritizing guest satisfaction. The company fosters a culture where team members are valued as the core of its success, encouraging growth, recognition, and long-term careers within its dynamic environment. CMC Hotels offers its employees competitive wages, quarterly bonuses, comprehensive medical, dental, and vision insurance, paid vacation and sick leave, a 401k plan, life insurance, short-term disability coverage, and employee room discounts, ensuring a balanced and fulfilling work experience.

The role of Sales & Catering Manager at CMC Hotels is a critical position focused on maximizing revenue streams within the catering and group event segments. This role involves proactive account management, solicitation of new business opportunities, and the execution of tailored action plans that align with the company’s catering sales policies and procedures. The Sales & Catering Manager is responsible for meticulously coordinating all aspects of pre-event, event, and post-event activities, including overseeing room blocks, meeting spaces, event orders, and billing details. The ideal candidate will bring robust knowledge of weddings, social functions, and corporate events, combined with strong analytical skills to interpret market reports and forecast revenue accurately.

This position demands exceptional interpersonal abilities to build and maintain client relationships, conduct property tours, and effectively promote hotel facilities and services. Additionally, the Sales & Catering Manager plays an integral role in supervising event setups and ensuring seamless communication across departments to guarantee flawless execution. Candidates must be adaptable to handle inquiries from various channels, prepare competitive menus and pricing in collaboration with senior management, and maintain a sharp understanding of the competitive landscape and local market dynamics.

Key technical competencies include outstanding organizational and time management skills, proficiency in computer systems and research tools, and the ability to negotiate effectively while safeguarding the hotel’s value proposition. Practical knowledge of food and beverage etiquette, service standards, and catering room configurations is essential. The role also requires physical capability to occasionally manage materials weighing up to 20 pounds. Office hours are from 7:30 am to 4:30 pm, with flexibility for weekend and after-hours commitments as necessitated by group business demands. This position offers a rewarding career path for professionals passionate about hotel sales and event management seeking to grow with a market-leading hospitality company.