Sales & Catering Coordinator - Conrad Fort Lauderdale Beach

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee stock purchase plan
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health benefits
financial security programs

Job Description

Conrad Fort Lauderdale Beach is a luxurious oceanfront hotel located in the vibrant city of Fort Lauderdale, Florida. Known for its world-class amenities and exquisite design, this resort embodies sophistication and comfort. With 290 elegantly appointed rooms, guests are treated to breathtaking views of the ocean alongside access to a spacious pool terrace featuring private cabanas, a cutting-edge fitness center on the 6th floor, and a tranquil boutique spa. The hotel offers over 10,000 square feet of flexible meeting space, making it an ideal destination for both leisure travelers and business events. Diners can savor culinary delights across five distinct food and beverage outlets, including a stylish restaurant, a poolside grill, a chic cocktail lounge, a marketplace, and in-room dining options. As part of the prestigious Hilton portfolio, Conrad Fort Lauderdale Beach maintains a commitment to exceptional guest experiences and world-class service.

The Catering & Event Sales Coordinator role is a critical position within the Catering & Events Team at Conrad Fort Lauderdale Beach. This role plays an instrumental part in delivering impeccable service from initial event sales through execution, ensuring each client’s needs are met with professionalism and care. The coordinator acts as a vital liaison between clients, sales teams, and hotel operations, managing inquiries, organizing event details, and facilitating seamless logistics to help create memorable experiences. Responsibilities include responding promptly to client inquiries via phone and email, assisting during client meetings and site inspections, inputting and updating event details in booking systems, and preparing important event documentation such as Banquet Event Orders, menus, diagrams, and post-event reports. Attention to detail, strong organizational skills, and a passion for hospitality are essential qualities to thrive in this role.

At Hilton, this position reflects a culture deeply rooted in core values such as hospitality, integrity, leadership, teamwork, ownership, and a commitment to the present moment. The company fosters an environment that empowers employees to deliver exceptional service while growing their own careers. The Catering & Event Sales Coordinator not only supports the operational success of events but also contributes to spreading warmth and light, enhancing the overall guest experience. With a supportive workplace culture recognized globally for excellence, Hilton offers numerous benefits designed to promote the wellbeing and development of its team members. From substantial travel perks with discounted stays at world-class hotels to financial security programs like employee stock purchase plans, Hilton invests heavily in those who join its team.

Joining Conrad Fort Lauderdale Beach as a Catering & Event Sales Coordinator offers a unique opportunity to be part of a prestigious, award-winning hospitality brand. The role demands a balance of customer service excellence, meticulous event coordination, and a genuine passion for creating unforgettable moments. Candidates will find themselves working in a dynamic, engaging environment where every day brings new challenges and opportunities. Whether assisting clients in planning their perfect event or collaborating with internal teams to ensure flawless execution, this position is vital to the hotel's reputation for outstanding service. Ultimately, this career path not only offers a chance to contribute to exceptional guest experiences but also to grow professionally within a globally respected company dedicated to innovation and inclusivity in the travel industry.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hospitality or event coordination preferred
  • Strong communication skills
  • Ability to handle multiple tasks simultaneously
  • Proficiency with computer applications including Microsoft Office
  • Detail-oriented mindset
  • Must be able to work in a fast-paced team environment

Job Qualifications

  • High school diploma or equivalent
  • Experience in event coordination or sales support preferred
  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office and event management software
  • Ability to multitask and work under pressure
  • Detail-oriented with excellent organizational skills
  • Passion for hospitality and customer service

Job Duties

  • Provide exceptional client service by responding to inquiries, manage calls and emails, and provide timely, professional support throughout the event planning process
  • Support the sales process by assisting with client meetings and site inspections, and help deliver a seamless planning experience from proposal through execution
  • Coordinate event logistics by inputting and updating event details in booking systems, coordinating site visits, and arranging VIP services
  • Prepare and distribute documents by creating and sharing Banquet Event Orders, group resumes, menus, diagrams, and post-event reports to ensure alignment across teams
  • Stay organized and detail-focused by prioritizing tasks, managing timelines, and maintaining accurate records to support high-quality service and operational efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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