Sales & Catering Coordinator

Miami, FL, USA|Onsite

Job Overview

Compensation

Hourly

Range $20.00 - $23.00

Work Schedule

Flexible

Benefits

401(k)

401(k) matching

Dental Insurance

Employee assistance program

employee discount

flexible schedule

Health Insurance

Life insurance

Paid Time Off

Referral program

Retirement Plan

Tuition Reimbursement

Vision Insurance

Job Description

We are a vibrant and dynamic company dedicated to providing exceptional catering and event coordination services. Our team is committed to creating memorable experiences for our clients by offering seamless event planning, excellent customer service, and a collaborative work environment. As a growing establishment in the catering and events industry, we pride ourselves on our attention to detail, professionalism, and the ability to cater to diverse client needs. Our goal is to ensure that every event runs smoothly from initial inquiry through to execution, making every occasion special and stress-free for our clients. We operate with a strong focus on teamwork, service excellence, and continuous improvement, creating a positive atmosphere for both our clients and staff.

The Sales & Catering Coordinator role is pivotal within our organization, offering an exciting opportunity for an energetic and detail-oriented professional to join our dynamic team. This position is responsible for managing sales inquiries, coordinating catering services, and providing exceptional customer support. The ideal candidate will demonstrate a proactive approach and excellent organizational skills to drive revenue growth and enhance client satisfaction. Responsibilities include responding promptly to inquiries, managing the booking process from contracts to deposits, coordinating event details with clients, and maintaining accurate records using software such as QuickBooks and office management tools. The role also involves overseeing front desk operations, handling multi-line phone systems, greeting visitors, and supporting various administrative tasks including calendar management and document proofreading. This position requires an individual who thrives in a fast-paced environment and is committed to delivering outstanding service, fostering a positive work environment, and contributing to the success of the team. Employment is in person, and the pay range is $20.00 to $23.00 per hour, reflecting the importance and responsibility of this coordination role within our company. Joining our team means becoming part of a lively and supportive group dedicated to excellence in catering and event coordination services.

Job Requirements

High school diploma or equivalent
Prior experience in office management, clerical work, or administrative support roles with a focus on customer service or event coordination
Proficiency in Microsoft Office Suite, Google Workspace, and data entry systems
Familiarity with QuickBooks or similar bookkeeping software
Excellent communication and phone etiquette skills
Strong organizational and multitasking abilities
Ability to work in a fast-paced, in-person environment

Job Qualifications

Prior experience in office management, clerical work, or administrative roles with a focus on customer support or event coordination
Demonstrated proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry systems
Familiarity with bookkeeping software such as QuickBooks is highly desirable
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Excellent phone etiquette and communication skills
Proven experience managing calendars, scheduling appointments, and handling multi-line phone systems effectively
Previous office experience involving filing, proofreading, time management, and customer service

Job Duties

Respond promptly to sales inquiries via phone, email, and in person, providing detailed information about available services and packages
Manage the booking process for catering events, including contract preparation, deposit collection, and scheduling
Coordinate with clients to customize menus, event details, and special requests ensuring all specifications are met
Maintain accurate records of bookings, payments, and correspondence using QuickBooks and other office management tools
Oversee front desk operations, including multi-line phone systems, greeting visitors, and handling general inquiries with professional phone etiquette
Support office management tasks such as filing, data entry, proofreading documents, and maintaining organized records
Assist with calendar management for events and meetings using Google Workspace and Microsoft Office applications
Provide exceptional customer service by addressing client needs promptly and professionally while supporting team members as a personal assistant when needed