Sales and Catering Coordinator

Guest Services, Inc. is a distinguished hospitality management company founded in 1917, known for its premier services as a National Park Service concessionaire in the United States. With over a century of experience, Guest Services offers exceptional management and operational expertise across a diverse portfolio that includes luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation venues, boathouses, marinas, museums, conference centers, senior living communities, healthcare systems, school and university dining facilities, and specialty retail stores. The company is committed to delivering high standards of service and maintaining long-lasting relationships with its clients, which has helped solidify its reputation as a leader in the hospitality and concessions industry.

Guest Services, Inc. is an Equal Opportunity employer dedicated to fostering a diverse, equitable, and inclusive workplace environment. The company embraces Diversity, Equity, and Inclusion (DEI) principles and supports an inclusive culture where individuals are encouraged to bring their full selves to work. This commitment enables employees to provide excellent and personalized service to a broad and varied customer base.

The Sales and Catering Coordinator role at Guest Services is a critical administrative support position focused on managing various clerical and customer service duties to facilitate smooth operations within the sales and catering departments. The coordinator is responsible for handling high volumes of information requests by phone, email, and written correspondence, ensuring that all communications are professional, timely, and accurate. This role includes scheduling property tours, organizing catering requests, and assisting with reporting and documentation related to catered events.

Moreover, the Sales and Catering Coordinator provides essential onsite support by assisting with the planning and execution of events, ensuring that service standards, especially regarding food and alcohol safety, are maintained during events. The role requires collaboration with unit managers and other team members to maintain positive guest relations and ensure quality control. Given the nature of the events and operational demands, the role may involve working some nights and weekends, aligning with Guest Services' commitment to seamless hospitality experiences.

This position offers a compensation rate of $16.00 hourly. The ideal candidate will possess clerical skills including typing, filing, and record maintenance, and have proficiency with Microsoft Office applications such as Word, Outlook, and Excel. Strong interpersonal and communication skills are essential, as the coordinator will frequently interact with clients, visitors, and internal staff. Physical requirements include the ability to move frequently within the work environment and the capability to lift and carry equipment weighing up to 35 lbs occasionally. This role demands a professional demeanor, a problem-solving attitude, and a high level of organizational skill to juggle multiple priorities effectively.

As a key contributor to the success of the sales and catering team, the Sales and Catering Coordinator must be detail-oriented and proactive. The position involves maintaining organized filing systems, managing supplies, and supporting unit opening and closing procedures. The coordinator also plays a vital role in reporting unusual events or concerns to management promptly, ensuring the safety and quality of services provided. Ultimately, this role offers an excellent opportunity to be part of a respected hospitality management company known for its commitment to excellence and employee development.