Sales Administrator - Waldorf Astoria Miami Beach

Hilton is a globally renowned hospitality company committed to delivering exceptional guest experiences across its extensive portfolio of world-class hotels and resorts. Established with a vision to fill the earth with the light and warmth of hospitality, Hilton has become a household name synonymous with quality, comfort, and thoughtful service. With a presence spanning numerous countries and over 3 billion guests welcomed worldwide, Hilton continues to innovate and raise the standards of excellence in the hospitality industry. Hilton's inclusive, award-winning workplace culture focuses on the personal and professional growth of its team members, making it a preferred employer for individuals aspiring to build a rewarding career in hospitality. Recognized multiple times on the World's Best Workplaces list by Great Place to Work and Fortune, Hilton prides itself on fostering an environment where teamwork, integrity, leadership, and ownership flourish.

The Sales Admin position at Hilton offers an exciting opportunity to be an integral part of the hotels team that spreads warmth and exceptional service to guests and clients alike. This role emphasizes supporting catering and small event sales, which are vital components in enhancing guest experiences and driving business success. As a Sales Admin, you will be at the forefront of ensuring that every interaction, inquiry, and event at the hotel is handled with the utmost professionalism and hospitality. Those familiar with the property’s facilities, operations, and the local business landscape will find themselves well-equipped to excel quickly in this role, although experience at Hilton or in a comparable hotel environment is an added advantage.

In this role, you will coordinate sales efforts for catering services, manage event documentation, and provide real-time support for small-scale events involving up to 50 guests and limited guest room nights. Your duties will include soliciting and responding to customer inquiries, hosting clients for site tours, drafting contracts, and collaborating with internal teams to ensure seamless event execution. You will also contribute to maintaining up-to-date marketing collateral that effectively promotes the hotel’s unique offerings. Being a key point of contact for guests, you will handle inquiries and resolve issues promptly to guarantee positive experiences. This multifaceted position requires excellent communication skills, attention to detail, and a genuine passion for hospitality.

Working at Hilton means becoming part of a team dedicated not only to guest satisfaction but also to employee wellbeing. Hilton invests in its employees by offering a range of benefits that support financial security, mental health, caregiving support, paid parental leave, and exceptional travel perks. The company’s commitment to fostering a supportive and uplifting workplace culture ensures every team member feels valued and empowered to contribute their best. Joining Hilton as a Sales Admin is more than a job; it is a step towards a meaningful career in a company that values diversity, inclusivity, and continuous development. Embrace the opportunity to grow, inspire, and make every stay at Hilton a memorable one for guests and colleagues alike.