Sales Administrator

MobilityWorks is a dedicated provider of specialized vehicle solutions for the disabled community, offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles. With a strong commitment to enhancing mobility, independence, and personal freedom for wheelchair users, MobilityWorks has established itself as a trusted leader in the adaptive vehicle industry. The company's mission is centered around providing innovative transportation solutions that empower individuals with disabilities to live more independently and enjoy a better quality of life. MobilityWorks maintains high standards in customer service, technical expertise, and community support, striving to make mobility accessible and convenient for all clients.

The Sales Administrator position at MobilityWorks is an essential role supporting both the Sales and Corporate Accounting Departments within the store. This job involves a broad range of administrative and operational tasks designed to ensure smooth and efficient business functions. The Sales Administrator is the first point of contact for clients, greeting them professionally and acting as an information hub by answering incoming calls and directing inquiries appropriately. This role is integral in assisting the Sales and Service teams with necessary documentation, which includes preparing vehicle delivery paperwork and handling state DMV documentation such as titling and registration. Furthermore, the Sales Administrator manages the entire title process, using specialized systems like MobilityForce to report title status.

Additional responsibilities cover warranty submissions, finance paperwork including RSA and ESC contracts, and a spectrum of accounts management duties. The role demands attention to detail for handling Accounts Receivable and Accounts Payable activities, such as daily deposits, account reconciliation, collection calls, petty cash and credit card statement reviews, gas log management, expense reports, and check requests. The Sales Administrator also oversees client account updates and ensures mail is processed properly, both for store and corporate levels, completing the operational support pipeline.

In the rental and inventory department, the Sales Administrator manages vehicle rentals by scheduling, training clients on adaptive equipment, preparing contracts, and maintaining organized filing systems. They also coordinate vehicle maintenance and scheduling repairs to keep the rental fleet operational and create deal jackets to track inventory coherently. The role requires consistent compliance with company policies, OSHA regulations, and state mandates, upholding the core values of MobilityWorks. The position typically operates from Monday through Friday, 8 am to 5 pm, providing a balanced work-life schedule without late nights or weekend duties.

This role commands strong customer service skills, communication abilities, and the capacity to work independently with minimal supervision. Physical capabilities include an ability to handle some lifting and carrying duties, with up to 50 pounds occasionally. MobilityWorks supports its employees through competitive salary wages plus bonuses, and a comprehensive benefits package including medical, dental, vision insurance, flexible spending accounts, paid holidays, personal time off, tuition reimbursement, and retirement plans with a generous company match. The company prides itself on creating a rewarding, team-centered environment and strongly encourages military veterans to apply, emphasizing diversity and investment in employee growth.