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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Work/Life Balance
competitive salary
bonus
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Paid holidays
Personal time off
Tuition Reimbursement
Employee assistance program
Life insurance
Disability insurance
employee wellness program
401(k) retirement plan
Job Description
MobilityWorks is a dedicated provider of specialized vehicle solutions for the disabled community, offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles. With a strong commitment to enhancing mobility, independence, and personal freedom for wheelchair users, MobilityWorks has established itself as a trusted leader in the adaptive vehicle industry. The company's mission is centered around providing innovative transportation solutions that empower individuals with disabilities to live more independently and enjoy a better quality of life. MobilityWorks maintains high standards in customer service, technical expertise, and community support, striving to make mobility accessible and convenient for all clients.
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Job Requirements
- High school diploma or GED required
- ability to work with all types of people
- excellent customer service skills and experience required
- strong verbal, written, and interpersonal communication skills
- ability to work independently with minimal supervision
- must pass criminal background check, motor vehicle check, and pre-employment drug screening
- ability to function in an office environment using standard equipment such as phones, computers, copiers
- must be able to lift up to 50 pounds
- frequent lifting and carrying of objects up to 10 pounds
Job Qualifications
- High school diploma or GED
- excellent customer service skills and experience
- strong verbal, written, and interpersonal communication skills
- ability to work independently with minimal supervision
- ability to work with all types of people
Job Duties
- Cheerfully and professionally greet clients when they enter the building
- answer incoming calls and direct them professionally
- assist the Sales and Service teams as needed with required documentation
- prepare vehicle delivery paperwork, including state DMV documentation for titling and registration
- manage the title process and report title status in MobilityForce
- submit warranties as necessary
- obtain finance paperwork and complete RSA and ESC contracts as appropriate
- manage Accounts Receivable responsibilities including daily deposits for sales, service, and rental departments
- conduct account reconciliation and collection calls as needed
- submit required paperwork to state and federal accounts for payment
- manage Accounts Payable responsibilities including monthly petty cash reconciliation, credit card statements, gas log statements, expense reports, and check requests
- manage client accounts and update current information as needed
- process and distribute all incoming mail to the correct department
- order general office supplies as needed
- manage the vehicle rental department including scheduling rentals, training rental clients on adaptive equipment, preparing contracts and invoices, and filing related paperwork monthly
- manage vehicle maintenance and schedule repairs for the rental fleet
- create deal jackets for all inventory and manage their flow to align with vehicle movement
- collect client payments when service work is performed
- adhere to all company policies, OSHA regulations, and state-mandated regulations
- comply with MobilityWorks’ Core Values (LOVE IT)
- complete other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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