Sales Administrative Assistant - USA

DELO LLC is a dynamic international company known for its innovation and fast-paced growth in the industry. As a family owned business, DELO LLC prides itself on fostering a welcoming and supportive atmosphere where employees are valued and equipped to succeed. Headquartered in Germany with a strong presence in the United States, this organization melds a global perspective with localized expertise, delivering exceptional products and services to its customers worldwide. DELO LLC is committed to cultivating a vibrant workplace culture that encourages continuous learning, cross-cultural collaboration, and professional development. The company places a significant emphasis on maintaining a healthy work-life balance by offering flexible working hours and remote work options. Employees benefit from comprehensive training programs, performance bonuses, as well as health, vision, and dental plans that include a health reimbursement account and a 401(k). DELO LLC also provides paid sick leave and an employee assistance program, supporting both the professional and personal well-being of their workforce. With up to 25 days of annual leave contingent upon years of service, DELO LLC ensures a supportive and growth-oriented environment for all its team members.

The role being offered is a pivotal administrative position providing comprehensive support to the President and Sales Team of DELO LLC. This position involves managing calendar coordination, travel planning, and the preparation of sales presentations, ensuring that all operational aspects of the leadership and sales activities flow smoothly and efficiently. The successful candidate will take ownership of processing and managing expense reports using SAP Concur, handle special projects, and facilitate the planning and organization of sales meetings, trade shows, seminars, and conferences. As the first point of contact for incoming communications—whether by phone, email, or mail—this individual will serve as a crucial liaison, delivering exceptional customer service at all times.

Additionally, the role demands strong intercultural communication skills as the incumbent will regularly collaborate with international teams, ensuring clear understanding and effective coordination across borders. Managing vendor relationships and supporting process optimization initiatives in close collaboration with the German Headquarters are also key responsibilities. Expertise in tools like Jira and Confluence, along with other internal platforms, will be essential for document and data management. Candidates will be expected to monitor US regulatory compliance requirements, feeding important updates and findings back to the headquarters.

This position calls for an experienced administrative professional located in or near the Greater Boston, MA area, with a minimum of five years in sales administration or small office management. The ideal candidate will hold an Associate's or Bachelor's degree in Business Administration, Office Management, or a related field and demonstrate advanced proficiency in the Microsoft Office Suite. Hands-on experience with AI tools to optimize workflows, strong business writing skills, and intercultural competence in engaging international teams are vital. Additionally, proficiency with CRM and ERP systems, along with excellent communication, organizational, and customer service skills, are required to thrive in this role. DELO LLC offers a challenging yet rewarding environment where innovation meets tradition, providing opportunities for growth alongside a supportive company culture.