Sales Administration Assistant

Whittier, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $24.00 - $27.00

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Paid holidays

Employee Discounts

Job Description

Our client is a well-established Japanese food distributor based in La Mirada, California, recognized for providing high-quality Japanese food products to a diverse range of customers across the United States. As a significant player in the food distribution industry, this company combines its expertise in logistics and customer service to maintain a smooth supply chain and deliver fresh, authentic Japanese food products efficiently to retail, hospitality, and wholesale partners. With a strong commitment to excellence, the organization values precision, reliability, and customer satisfaction, making it a sought-after employer in the region. They operate in a dynamic and fast-paced environment that is grounded in teamwork and cross-departmental collaboration to ensure seamless operations from order placement to product delivery.

The position available is for a full-time Sales Administration Assistant located on-site in La Mirada, CA, with working hours from Monday to Friday, 8:00 AM to 5:00 PM. This role is classified as non-exempt and offers competitive hourly pay ranging from $24.00 to $27.00, dependent on experience. The Sales Administration Assistant will play a crucial role in supporting the National Sales team by handling various administrative and operational tasks essential to the sales process. Key responsibilities include processing sales orders, invoicing, managing shipping documentation like Bills of Lading, and coordinating between multiple departments including Sales, Accounting, Logistics, Customer Service, and Warehouse.

This role demands a detail-oriented and organized individual who can ensure all sales-related documentation is accurate, complete, and processed in a timely manner. The assistant will also be responsible for monitoring customer credit holds, assisting with monthly closing activities, maintaining organized electronic and physical filing systems, and supporting Accounts Payable and Accounts Receivable teams as needed. Communication skills are essential as the assistant will interact with customers, vendors, and other internal teams, responding professionally and resolving routine order and shipment issues.

Additionally, preference is given to candidates who are bilingual in Japanese, reflecting the international nature of the business and its clientele. Experience with ERP systems such as JD Edwards, familiarity with electronic data interchange (EDI), and prior experience in sales support or food distribution industries are considered highly advantageous. This role offers a unique opportunity to contribute to a thriving business that values operational efficiency and customer-centric service, while working in a collaborative and supportive environment. Employees are encouraged to bring initiative and take ownership of tasks, supporting departmental projects and helping to drive the company’s success.

Job Requirements

High school diploma or equivalent
Associate degree preferred
1+ year of experience in sales support, customer service, administration, accounting, or office operations
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
Experience with JD Edwards (JDE), EDI, or other ERP systems preferred
Excellent organizational and time management skills
High attention to detail
Strong communication skills
Ability to multitask efficiently in a fast-paced environment
Self-motivated and able to work independently and in a team

Job Qualifications

High school diploma or equivalent required
Associate degree preferred
1+ year of experience in sales support, customer service, administration, accounting, or office operations preferred
Strong proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
Experience with JD Edwards (JDE), EDI, or other ERP systems is a plus
Excellent organizational and time management skills
High attention to detail and accuracy
Strong verbal and written communication skills
Ability to prioritize multiple tasks in a fast-paced environment
Self-motivated with the ability to work both independently and collaboratively

Job Duties

Process customer sales orders, invoices, shipping documents, pick lists, and bills of lading
Review and verify sales documentation for accuracy and completeness
Generate and distribute invoices through ERP and EDI systems
Process intercompany orders and maintain related records
Monitor customer credit holds and communicate issues to management
Maintain accurate sales, shipping, and receiving documentation
Provide administrative support for accounts payable and accounts receivable
Assist with monthly closing activities and accounting documentation
Maintain organized electronic and paper filing systems
Manage office supplies, incoming/outgoing mail, and package distribution
Coordinate with sales, accounting, logistics, customer service, and warehouse teams to ensure timely order fulfillment
Respond professionally to customer, vendor, and internal inquiries
Assist in resolving routine order, shipment, and documentation issues
Support departmental projects and perform other administrative duties as assigned