Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,000.00 - $44,000.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
bonus potential
free meals while working
College Assistance
Education Rewards
Life insurance
short term disability
long term disability
Direct Deposit
Referral Bonus
Tenure Recognition
Holiday pay
Opportunity for advancement
sick pay
uniforms
vacation
Company match 401K
Employee assistance program
Unity Care
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, high-quality menu offerings and friendly service. Established in 1969, Wendy's has grown to become one of the leading quick-service restaurants worldwide, celebrated for its square-shaped beef patties, fresh salads, and signature Frosty desserts. The company operates on a philosophy that values respect, both for its customers and its employees, emphasizing a supportive and inclusive work environment where every team member can thrive. As part of this commitment, Wendy's focuses on creating opportunities for professional growth, fostering leadership, and encouraging a culture of teamwork and respect. This particular Wendy's location is part of Manna Inc., a Louisville, KY-based affiliate of several restaurant concepts. Founded in 1988, Manna Inc. is a minority-owned enterprise dedicated to diversity and inclusion and committed to supporting its employees through initiatives like the Unity Care Fund and the Women in Leadership Council. These efforts highlight a deep-rooted culture of care and development within the company.
The role of Salaried Restaurant Manager at Wendy's is a pivotal leadership position responsible for managing all facets of daily restaurant operations. This role offers a unique opportunity for individuals passionate about delivering excellent customer service, maintaining high-quality food standards, and leading a dedicated team in a fast-paced environment. The manager will work closely with the General Manager to ensure the restaurant achieves operational excellence, financial profitability, and a positive customer experience. With a focus on team development, the Salaried Restaurant Manager will lead, motivate, and mentor staff members, including shift supervisors and team members, to uphold Wendy's standards and brand promise.
This role requires exceptional interpersonal skills as well as the ability to handle multiple operational responsibilities such as staff management, financial oversight, inventory control, and health and safety compliance. The manager will oversee scheduling to balance labor costs and maximize productivity, while also addressing any employee relations issues promptly to maintain a respectful workplace. Customer service leadership includes resolving guest concerns swiftly and implementing strategies to boost customer satisfaction and loyalty. Operational duties encompass ensuring cleanliness, food quality, and efficient service while adhering strictly to company policies and government regulations.
Financial management responsibilities include budgeting, cost control, cash handling, and driving sales through various initiatives. Inventory and supply management involve ordering, stock monitoring, and loss prevention. The manager will also engage in community outreach and marketing initiatives to elevate the restaurant's local presence and brand recognition. Working at Wendy's offers a stable and flexible schedule, conducive to a healthy work-life balance, alongside a comprehensive benefits package, including medical, dental, and vision insurance, bonus potential, college assistance, and employee support programs.
Overall, the Salaried Restaurant Manager position at Wendy's is ideal for motivated leaders with prior restaurant management experience who seek to develop their careers in a dynamic and supportive environment. The role promises rewarding challenges and the chance to lead a successful restaurant team while contributing to the continued growth and reputation of one of America’s favorite fast-food brands.
The role of Salaried Restaurant Manager at Wendy's is a pivotal leadership position responsible for managing all facets of daily restaurant operations. This role offers a unique opportunity for individuals passionate about delivering excellent customer service, maintaining high-quality food standards, and leading a dedicated team in a fast-paced environment. The manager will work closely with the General Manager to ensure the restaurant achieves operational excellence, financial profitability, and a positive customer experience. With a focus on team development, the Salaried Restaurant Manager will lead, motivate, and mentor staff members, including shift supervisors and team members, to uphold Wendy's standards and brand promise.
This role requires exceptional interpersonal skills as well as the ability to handle multiple operational responsibilities such as staff management, financial oversight, inventory control, and health and safety compliance. The manager will oversee scheduling to balance labor costs and maximize productivity, while also addressing any employee relations issues promptly to maintain a respectful workplace. Customer service leadership includes resolving guest concerns swiftly and implementing strategies to boost customer satisfaction and loyalty. Operational duties encompass ensuring cleanliness, food quality, and efficient service while adhering strictly to company policies and government regulations.
Financial management responsibilities include budgeting, cost control, cash handling, and driving sales through various initiatives. Inventory and supply management involve ordering, stock monitoring, and loss prevention. The manager will also engage in community outreach and marketing initiatives to elevate the restaurant's local presence and brand recognition. Working at Wendy's offers a stable and flexible schedule, conducive to a healthy work-life balance, alongside a comprehensive benefits package, including medical, dental, and vision insurance, bonus potential, college assistance, and employee support programs.
Overall, the Salaried Restaurant Manager position at Wendy's is ideal for motivated leaders with prior restaurant management experience who seek to develop their careers in a dynamic and supportive environment. The role promises rewarding challenges and the chance to lead a successful restaurant team while contributing to the continued growth and reputation of one of America’s favorite fast-food brands.
Job Requirements
- Ability to stand for extended periods with periodic breaks
- Perform repetitive motions using hands and arms
- Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level
- Capability to walk up and down stairs and use a step ladder
- Occasional sitting, talking, and active listening as required
- Ability to lift and carry up to 50 pounds regularly using proper equipment or assistance as needed
- Ability to move quickly and efficiently around the kitchen
- Compliance with food safety and sanitation regulations
- Flexible scheduling including nights, weekends, and holidays
- Ability to work in a loud, fast-paced environment and varying temperature zones
- Use of personal protective equipment for safety and comfort
- Adaptability to indoor and outdoor job duties involving potential hazards
Job Qualifications
- At least 2 years of management experience in the restaurant or hospitality industry
- Strong background in operations, staff management, and customer service
- Proven ability to lead and develop a team
- Strong customer service skills with the ability to resolve complaints
- Experience managing budgets and controlling costs
- Ability to analyze situations and develop effective solutions
- Strong verbal and written communication skills
- Ability to manage multiple priorities and tasks
- Strong attention to detail on food quality, cleanliness, and safety standards
Job Duties
- Lead, motivate, and develop a team of employees, including shift supervisors and team members
- Hire, train, and onboard new employees, ensuring they understand roles, responsibilities, and company standards
- Conduct performance evaluations, provide feedback, and support career development for staff
- Create and manage employee schedules, ensuring adequate staffing levels during peak and off-peak hours
- Address employee issues or conflicts promptly and professionally to ensure a positive work environment
- Ensure the highest level of customer satisfaction by maintaining service standards and addressing customer concerns or complaints in a timely and professional manner
- Oversee day-to-day restaurant operations, ensuring the restaurant is fully stocked, clean, and running smoothly
- Control costs by managing labor, food, and inventory expenses while ensuring high standards of quality and service
- Oversee inventory management, maintaining adequate stock levels and minimizing waste or shortages
- Ensure compliance with all health and safety regulations, including food safety and sanitation standards
- Participate in local marketing initiatives to drive brand awareness
- Address operational challenges, customer issues, and staffing concerns promptly and effectively
- Make critical decisions regarding staffing, customer service, and operational adjustments during shifts
- Identify opportunities for improvement and implement solutions to enhance restaurant performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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