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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,300.00 - $92,200.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North is a renowned global hospitality and food service company with a rich legacy of over 100 years. Its Parks and Resorts Division at the Kennedy Space Center in Merritt Island, Florida, plays a critical role in delivering exceptional guest experiences at one of the world’s most iconic attractions. Since 1995, Delaware North has been the trusted food and beverage and retail partner at the Kennedy Space Center Visitor Complex, which serves as NASA’s official visitor center. The Complex features a variety of exhibits, historic spacecraft, memorabilia, educational camps, IMAX theaters, and bus tours that attract millions of visitors... Show More
Job Requirements
- bachelor's degree in occupational safety and health, safety management, or related field
- minimum of 5 years of relevant experience in risk management or workers' compensation claims environment
- experience with safety programs in mechanical ride or immersive attraction environments preferred
- knowledge of OSHA regulations and inspection protocols
- experience managing workers' compensation claims including representation in mediation
- leadership experience in risk management and claims administration
- ability to drive company vehicles
- willingness to work days, evenings, holidays, and weekends
- valid driver's license
Job Qualifications
- bachelor's degree in occupational safety and health, safety management, or a related field
- minimum of 5 years of practical work experience in a risk management or workers' compensation claims environment
- experience managing safety programs in complex operational environments that include mechanical ride systems, simulation-based attractions, or immersive guest experiences with moving equipment and dynamic risk exposure preferred
- familiarity with inspection protocols, incident response, and regulatory considerations related to ride or attraction
- experience investigating, reporting, and managing workers' compensation cases, including representing employers in board or mediations
- leadership experience in establishing and maintaining risk management programs and activities, including loss prevention, claims settlement, and administration
- experience in implementing processes and procedures to ensure OSHA regulations are met
- CSP certification is a plus
- driver's license required
Job Duties
- direct and manage the development, implementation, and effective use of information systems, processes, and program documentation
- manage program details and costs while coordinating casualty activities, including claims, loss control, and audits
- conduct on-site investigations, perform risk assessments, determine root causes, and draft reports with findings and recommendations
- coordinate with third-party claims administrators to manage workers' compensation claims, control costs, and support resolution and settlement
- provide leadership and direction for health and safety programs, ensure compliance with policies and legal requirements, and reduce claim frequency and severity
- partner with Human Resources and corporate stakeholders to analyze risk trends, justify prevention programs, and support hazard elimination through design reviews
- ability to drive company vehicles throughout property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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