Safety and Security Ambassador

The University of Arkansas for Medical Sciences (UAMS) is a renowned academic health center dedicated to education, research, and clinical care. Situated in Arkansas, UAMS embodies a unique blend of diverse programs promoting teamwork and collaboration, making it a leading institution in healthcare. Its mission centers on improving patient care and the well-being of Arkansans through a collaborative healthcare organization that prioritizes innovation, diversity, and comprehensive health services. The university is a part of the broader University of Arkansas System and complies rigorously with equal opportunity principles, ensuring a discrimination-free environment for applicants and employees alike. UAMS supports professional growth and offers a range of benefits to eligible staff, enhancing work-life balance and career development.

This particular position is within the Hospitality Services department, specifically under OPS | Hospitality Svc PA Health Screeners. The role reports directly to the Supervisor of Safety and Security and is vital to providing essential services across multiple family hospitality, safety, and security areas of the UAMS campus. The Safety and Security Ambassadors serve in diverse locations including hospital information desks, waiting room desks for critical care units such as ICU and NICU, outpatient centers, emergency department entrances, and other designated points on campus. Ambassadors are responsible for staffing these stations and ensuring that they observe and promptly report any safety or security concerns to supervisors or the UAMS Police Department.

This regular, benefits-eligible position requires excellent interpersonal and communication skills, strong customer service orientation, computer proficiency, and the ability to work safely and responsibly according to UAMS policies. The role demands a proactive approach to maintaining safety standards while also delivering exceptional customer service to patients, families, and visitors. Candidates must be at least 18 years old, have a high school diploma or equivalent, and experience in security or hospitality-related customer service roles. The university values individuals who can follow instructions, maintain confidentiality, and interact professionally with diverse populations. Salary for this opportunity is commensurate with education and experience.

UAMS offers an attractive benefits package including medical, dental, and vision plans, generous paid time off including holidays and vacation, retirement plan with employer match, life insurance, educational discounts for employees and dependents, career training, and unique perks such as concierge prescription delivery on campus. The university emphasizes employee well-being and career growth within a supportive and inclusive environment. Applicants must demonstrate legal authorization to work in the United States, and the hiring process includes pre-employment screening such as background checks, drug testing, and education verification. UAMS is committed to transparency and adheres to all relevant state and federal employment laws.