SA General Manager

This job opportunity is with a restaurant that is independently owned and operated by a franchisee, not directly by McDonald’s USA. The franchisee holds the license to use McDonald’s logos, food products, and branding while running the restaurant, but it operates as a separate entity from McDonald’s USA. Employment decisions, including hiring, firing, discipline, supervision, staffing, and scheduling, are handled solely by the franchisee, who is the employer for this position. McDonald’s USA does not manage these employment matters nor receives employment applications or participates in the hiring process. This distinction is important for candidates to understand prior to applying.

This role is for a General Manager position at a McDonald’s franchise restaurant. The General Manager plays a crucial leadership role by running a profitable restaurant and ensuring the location meets McDonald’s critical customer standards of Quality, Service, and Cleanliness, which are high and essential to customer satisfaction and business success. The General Manager collaborates with their leader to set goals and create actionable plans to achieve these objectives effectively. Leadership extends to managing a team of Department Managers, who each have their specific responsibilities within the restaurant. The General Manager’s role includes setting departmental targets, monitoring progress, coaching, and providing guidance to elevate the performance of the entire operation.

In addition to working closely with Department Managers, the General Manager may be involved in hiring and developing both Department and Shift Managers, ensuring the restaurant is staffed with a capable team prepared for future success. Ideal candidates for this position typically have previous experience as a General Manager, especially in running high-volume locations. Experience in quick service restaurants is highly preferred, but backgrounds in hospitality or retail are also valued. Candidates must be 18 years or older to be considered for managerial roles in corporate-owned and operated McDonald’s restaurants.

The General Manager role offers a career path with significant opportunities for advancement and development. The restaurant operator supports career growth by providing valuable job training and access to educational benefits like college tuition assistance through programs such as Archways to Opportunity. Additional employee benefits include comprehensive medical, dental, and vision coverage, short-term and long-term disability insurance, life and accident insurance options, prescription drug coverage, paid vacation and personal days, free meals, service awards, and financial bonuses. A cell phone allowance is also part of the benefits package, reflecting the high level of responsibility and communication required in the role.

Working as a General Manager at this independent franchisee-operated McDonald’s offers a vibrant team environment where leadership skills are honed by engaging with energetic, purpose-driven colleagues. The culture encourages saying yes to challenges, embracing growth, and contributing to a business that is committed to delivering delicious food and feel-good moments to customers every day. This role is perfect for candidates eager to build a rewarding career, equipped with the support and tools necessary to reach their professional goals while balancing personal development and education.