Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Meals
Uniform allowance
Training and Development
Job Description
This position is offered by a reputable hotel chain that prides itself on delivering exquisite dining experiences to its guests. The establishment is known for maintaining the highest standards in food and beverage services, ensuring every guest feels valued and receives impeccable hospitality. As a part of the Food and Beverage Department, the hotel is committed to fostering an environment where employees can thrive, honing their skills in a professional and guest-focused setting. This company values attention to detail, teamwork, and a warm, friendly atmosphere which translates into exceptional guest satisfaction.
The role focuses on providing proper service and a... Show More
The role focuses on providing proper service and a... Show More
Job Requirements
- Required to speak, read and write English, with fluency in other languages preferred
- Must be able to endure various physical movements throughout the work areas
- Reach up and down
- Remain stationary at times throughout work periods
- Carry up to 50 pounds
- Lift over the shoulder a minimum of 40 lbs. throughout shift
- Satisfactorily communicate with guests and co-workers to their understanding
Job Qualifications
- Minimum of one year experience in fine dining
- Ability to perform job functions with attention to detail, speed and accuracy
- Prioritize, organize and follow-up
- Be a clear thinker, remaining calm and resolving problems using good judgment
- Follow directions thoroughly
- Understand a guest’s service needs
- Work cohesively with co-workers as part of a team
- Work with minimal supervision
- Maintain confidentiality of guest information and pertinent hotel data
- Must be capable of communicating effectively with guests and employees
- Has a warm, friendly and hospitable personality
- Able to organize and remember details
- Should be able to calculate percentages
- Basic math skills
- Professional presentation
- Ability to stand for prolonged periods
Job Duties
- Check all table set-ups in the station for cleanliness and proper position before open
- Responsible for all side prior to opening
- Set up service carts with the clean and proper items
- Has knowledge of all food and beverage products
- Knows and uses service and merchandising techniques
- Works under the supervision of the captain
- Attend daily menu meeting
- Responsible for ordering and serving cocktails to the guests
- Assist the captain with proper silver set-up for the guests before serving the food
- Serve the guests according to the order in the number system - right food to the right guest
- Stay at all times on the station unless excused by the captain
- Inform management of guest reactions and comments
- Be aware of the guest needs and satisfaction
- Give continuous service from start to finish
- Clear tables with the progress of the meal
- Present and suggest dessert
- Take coffee order and give to Server Assistant for the proper service
- Check for after dinner drinks
- Recheck the guest check before presenting to the guest
- Act as a guide through the dining experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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