Runner/Expo

The hiring establishment is a dynamic and fast-paced restaurant focused on delivering an exceptional dining experience by ensuring seamless coordination between the kitchen and the guests. As a runner/expo, you play a critical role acting as the lynchpin between the culinary team and the front-of-house staff, ensuring that dishes are delivered promptly and accurately. This restaurant prides itself on its commitment to quality service and an engaging guest experience, blending culinary excellence with attentive hospitality.

This position involves constant motion and requires someone who is attentive, quick on their feet, and capable of multitasking effectively. As the runner/expo, you will be responsible for overseeing the accurate completion of orders, describing each dish to guests, and managing any special requests that arise during service. Your ability to communicate effectively between the kitchen and the serving team will help maintain the smooth flow of the dining room and ensure that guests receive their meals promptly while enjoying the highest standards of service.

Your role will include reading order tickets, finishing plates in preparation for serving, and ensuring that all meals leaving the kitchen meet the restaurant’s presentation and quality standards. You will also be expected to assist servers with side work during slower periods, maintain the cleanliness and organization of the workstation, and ensure that both the back of house (BOH) and front of house (FOH) are fully stocked with all necessary items.

In addition to the hands-on responsibilities, you will act as a hospitality ambassador by describing the dishes being delivered to guests, attending to their requests, and ensuring their satisfaction before returning to the kitchen. This enhances the overall guest experience by adding a personal touch and demonstrating the restaurant’s dedication to customer care. You will also troubleshoot issues as they arise and coordinate with team members to provide swift resolution, helping maintain the upbeat and efficient flow of service.

This role is ideal for those who enjoy a fast-paced environment, thrive under pressure, and have a passion for excellent food and guest service. It requires excellent communication skills, attention to detail, and the ability to work collaboratively with kitchen and serving staff. The runner/expo position offers a unique opportunity to be at the heart of the action, contributing directly to the success of the dining experience and the operational excellence of the restaurant.