Runner/Expo

Vacaville, CA, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible scheduling

Meal Allowances

Job Description

We are a dynamic and fast-paced restaurant dedicated to delivering exceptional dining experiences to our guests. Our commitment to quality, efficiency, and outstanding customer service sets us apart in the hospitality industry. As a vital member of our team, we pride ourselves on fostering a collaborative environment where every role contributes to the seamless flow of operations and the satisfaction of our patrons. Our restaurant features a vibrant atmosphere combined with a menu that celebrates culinary creativity and excellence, making every guest visit memorable and enjoyable.

The role of Runner/Expo is central to our service delivery, acting as the crucial link between the kitchen and our guests. This position demands high energy, attention to detail, and excellent communication skills to ensure that each plate leaving the kitchen is perfectly finished and quickly delivered. The Runner/Expo must be adept at managing multiple tasks simultaneously, including reading order tickets, finishing plates, running food, and effectively communicating guest requests and preferences. This role not only requires physical stamina but also the ability to engage with guests by describing dishes and ensuring their satisfaction upon delivery. Moreover, the Runner/Expo supports servers during slower periods by assisting with side work and maintaining a clean, organized workstation. This ensures both the back of house (BOH) and front of house (FOH) teams have everything needed to operate efficiently. By excelling in this role, you contribute directly to the smooth operation of the restaurant, enhancing guest experiences and supporting team success.

Job Requirements

High school diploma or equivalent
Ability to stand and walk for extended periods
Good physical stamina
Ability to communicate clearly with guests and team members
Flexibility to work evenings, weekends and holidays
Basic understanding of restaurant operations

Job Qualifications

Previous experience in a similar role preferred
Ability to work in a fast-paced environment
Strong communication skills
Ability to multitask effectively
Knowledge of food safety and hygiene practices
Customer service orientation

Job Duties

Read tickets, finish plates and run food or delegate to a team member
Describe dish being dropped at the guest's table and ensure they are satisfied before returning to the kitchen
Retrieve any items guests may need to accompany their meal
Assist servers in side work during down times
Be sure station is set with all items needed by both the BOH and the FOH
Maintain a clean workstation