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Runner/Busser | Saint James French Diner | Palihotel San Diego

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.75 - $17.80
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Paid Time Off
Holiday pay
sick pay
career advancement
Professional Development
Employee Discounts
hands-on training

Job Description

Saint James French Diner, located within Palihotel San Diego, offers a unique dining experience that effortlessly blends the classic charm of an American diner with the subtle elegance of French bistro cuisine. This establishment is known for its hearty yet refined menu paying homage to the roadside food halls of Southern France. Guests can enjoy a variety of offerings from shared mussels and beer in the afternoon to burgers paired with martinis in the evening. Saint James French Diner prides itself on being sensible, unpretentious, and stylish, creating a welcoming atmosphere that appeals to a diverse clientele.

Palihotel San Diego itself is part of the Palisociety hospitality company, which operates a collection of unique hotels and residences across the United States. Palisociety is dedicated to crafting neighborhood-centric spaces that combine interesting design, friendly staff, and dependable service, making it a beloved choice for both locals and visitors. Founded in 1998 in Los Angeles by CEO Avi Brosh, the company has grown into a leader in the hospitality industry with several hotel brands including Palihouses, Palihotels, and ARRIVE by Palisociety.

The role of Runner/Busser at Saint James French Diner is pivotal to the smooth operation and guest experience in this fast-paced, dynamic restaurant environment. The ideal candidate will be hands-on and highly observant, supporting both the kitchen and service teams by ensuring that guests receive timely and accurate food and beverage items. This position requires a friendly demeanor, strong communication skills, and the ability to work efficiently under pressure while maintaining a warm and laid-back atmosphere that encourages repeat visits.

Responsibilities include delivering food and beverages promptly, assisting servers with bussing and service, maintaining cleanliness and stock at stations, and performing general cleaning tasks. The runner/busser acts as a critical link between the kitchen and front-of-house, contributing to the overall guest satisfaction by supporting seamless service flow and effective communication regarding meal preparation and product availability.

Saint James French Diner values employees who are passionate about the food industry, demonstrate a hands-on approach, think critically, and prioritize guest service. The team environment encourages collaboration and personal growth, offering opportunities for career advancement within a rapidly expanding hospitality company. Those who join this team benefit from comprehensive training, professional development, and an inclusive workplace culture that supports diversity and innovation. Candidates should be prepared to engage fully with the menu, service standards, and operational procedures to excel in this role.

Job Requirements

  • High school certificate or equivalent
  • Previous experience preferred
  • Ability to carry up to 40lbs
  • Ability to walk, stand, and bend continuously throughout the day
  • Flexible schedule with availability for varied shifts
  • Attention to detail, speed, and accuracy
  • Strong organizational, prioritization, and follow-up skills
  • Ability to remain calm and resolve problems using good judgment
  • Ability to work with minimal supervision
  • Maintaining a neat and well-groomed appearance
  • Maintaining confidentiality of guest information

Job Qualifications

  • High school certificate or equivalent
  • Previous experience preferred
  • Strong working knowledge and passion for the food industry
  • Ability to carry up to 40lbs
  • Ability to walk, stand, and bend continuously throughout the day
  • Strong hands-on approach
  • Critical and objective thinking
  • Excellent guest service orientation
  • Ability to work cohesively with co-workers in a team environment
  • Ability to follow directions thoroughly

Job Duties

  • Supporting the guest experience with a friendly and approachable demeanor
  • Ensuring guests are well cared for from arrival to departure
  • Creating a warm and laid-back atmosphere to encourage repeat visits
  • Learning and mastering steps of service, products, menu, and systems
  • Collaborating with kitchen and service staff to ensure order accuracy and presentation
  • Delivering food and beverages promptly and hospitably
  • Assisting servers with food and beverage service and bussing to maintain guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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