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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Career Development
Team meal
Job Description
Soho House is an internationally renowned private members' club and hospitality group catering to creatives across the globe. Known for its unique blend of comfort, style, and exceptional service, Soho House operates a collection of clubs, hotels, and restaurants that provide an exclusive and vibrant social atmosphere. The company prides itself on fostering a welcoming environment that supports creativity, collaboration, and community amongst its members and guests. Established with the vision of delivering distinctive and personalized experiences, Soho House continues to expand its reach while maintaining a commitment to high standards and quality service.
At Soho House, we are curr... Show More
At Soho House, we are curr... Show More
Job Requirements
- Minimum of 2 plus years experience in a similar capacity
- ability to thrive in fast-paced, high-volume environments
- hospitable and approachable personality
- passion for customer service
- respect towards colleagues and guests
- competency as outlined in the training schedule and Club School
- flexible shift availability including weekends and holidays
- ability to work independently and as part of a team
- TIPS certified
- POS knowledge
- physical ability to seize, grasp, turn and hold objects
- ability to stand for at least 8 hours
- ability to move quickly between different areas of the club
- ability to lift, carry or pull 40 pounds
- ability to occasionally kneel, bend, crouch and climb
Job Qualifications
- Minimum of 2 plus years of similar experience
- ability to thrive in fast-paced, high-volume settings
- strong hospitality and customer service passion
- respectfulness towards colleagues and guests
- competency in training requirements and Club School
- flexible availability including weekends and holidays
- ability to take direction and work both autonomously and in a team
- POS system knowledge
- TIPS certification
Job Duties
- Follow Steps of Service including refilling water and coffee, clearing dishes, crumbing tables, replenishing supplies, and expediting food orders
- accommodate special guest requests and provide alternative solutions or escalate to management
- thrive in high-volume service environments by anticipating guest needs and supporting servers and management
- ensure timely and correct plating and coursing of food orders before serving
- adhere strictly to health and safety policies including allergy procedures
- work collaboratively as a team focused on timely delivery of food and drink items
- maintain cleanliness and stock levels in server alley and expo areas
- possess menu knowledge to make suggestions upon request
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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