Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Dental Insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
Class X by Rivani is a groundbreaking ultra-luxury office concept conceived by Robert Rivani, situated in the vibrant heart of Miami Beach. This innovative workspace redefines the traditional office by integrating hospitality-driven, experiential environments. Designed to serve as a sanctuary of ambition, Class X seamlessly blends hospitality, performance, wellness, and culture. The establishment offers an unparalleled experience featuring true five-star amenities such as a private speakeasy, world-class fitness facilities, spa and wellness centers, valet parking, concierge services, and high-end dining options. These exclusive features are meticulously crafted to inspire members through an impeccable service culture within a world-class environment.
The role available is that of a Rivani Runner, a pivotal position within the Class X commercial office environment. The Runner is entrusted with delivering a high-touch, hospitality-oriented tenant experience that aligns with the luxury and precision that Class X embodies. As part of Black Briar Management, a leader in luxury real estate management, Class X holds its service standards to those of distinguished luxury hospitality benchmarks, including Forbes Five-Star, AAA Five-Diamond, and Relais & Châteaux. This role is suited for seasoned hospitality professionals whose expertise was honed in five-star hotels, resorts, or private clubs where attention to detail is paramount. The Rivani Runner will engage in a fast-paced, tenant-facing role that demands sustained physical activity, exceptional composure, and an unwavering commitment to service excellence.
The Rivani Runner’s responsibilities encompass providing prompt, professional, and detail-oriented support services to tenants, property management, and engineering teams. This entails delivering exceptional hospitality-level service, handling packages with care, supporting operational needs such as inventory restocking and equipment transport, and maintaining the pristine presentation and cleanliness of the entire facility. The Runner acts as a vital communication link across building operations, reporting service updates, safety concerns, and tenant requests in real time.
Presentation and conduct standards are rigorous, reflecting a five-star luxury hospitality model. Uniform adherence, impeccable grooming, professional posture, and formal language are mandatory. Discretion and confidentiality regarding tenant information are strictly enforced. Physical requirements include the ability to remain active throughout the shift, safely lift and carry items up to 50 pounds, and navigate the full building efficiently.
Candidates must have 1-3 years of experience in luxury hospitality or related settings, demonstrating composure, precision, and genuine warmth under high expectations. Bilingual skills in English and Spanish are strongly preferred due to the diverse Miami Beach community. The role offers a competitive pay rate starting at $22.00 per hour, Monday through Friday shifts, onsite parking, and a comprehensive benefits package including health, dental, and vision insurance, life insurance, paid time off, and employee assistance programs.
This position is ideal for individuals who take pride in their craft, exhibit unflappable professionalism, and are genuinely hospitable. If you thrive in a meticulously curated luxury environment and are ready to contribute to an outstanding service culture, Class X by Rivani invites you to apply and join a unique work environment where your skills will be celebrated and your impact palpable.
The role available is that of a Rivani Runner, a pivotal position within the Class X commercial office environment. The Runner is entrusted with delivering a high-touch, hospitality-oriented tenant experience that aligns with the luxury and precision that Class X embodies. As part of Black Briar Management, a leader in luxury real estate management, Class X holds its service standards to those of distinguished luxury hospitality benchmarks, including Forbes Five-Star, AAA Five-Diamond, and Relais & Châteaux. This role is suited for seasoned hospitality professionals whose expertise was honed in five-star hotels, resorts, or private clubs where attention to detail is paramount. The Rivani Runner will engage in a fast-paced, tenant-facing role that demands sustained physical activity, exceptional composure, and an unwavering commitment to service excellence.
The Rivani Runner’s responsibilities encompass providing prompt, professional, and detail-oriented support services to tenants, property management, and engineering teams. This entails delivering exceptional hospitality-level service, handling packages with care, supporting operational needs such as inventory restocking and equipment transport, and maintaining the pristine presentation and cleanliness of the entire facility. The Runner acts as a vital communication link across building operations, reporting service updates, safety concerns, and tenant requests in real time.
Presentation and conduct standards are rigorous, reflecting a five-star luxury hospitality model. Uniform adherence, impeccable grooming, professional posture, and formal language are mandatory. Discretion and confidentiality regarding tenant information are strictly enforced. Physical requirements include the ability to remain active throughout the shift, safely lift and carry items up to 50 pounds, and navigate the full building efficiently.
Candidates must have 1-3 years of experience in luxury hospitality or related settings, demonstrating composure, precision, and genuine warmth under high expectations. Bilingual skills in English and Spanish are strongly preferred due to the diverse Miami Beach community. The role offers a competitive pay rate starting at $22.00 per hour, Monday through Friday shifts, onsite parking, and a comprehensive benefits package including health, dental, and vision insurance, life insurance, paid time off, and employee assistance programs.
This position is ideal for individuals who take pride in their craft, exhibit unflappable professionalism, and are genuinely hospitable. If you thrive in a meticulously curated luxury environment and are ready to contribute to an outstanding service culture, Class X by Rivani invites you to apply and join a unique work environment where your skills will be celebrated and your impact palpable.
Job Requirements
- Ability to remain physically active and alert throughout the shift
- Ability to lift, carry, and maneuver items weighing up to 50 lbs
- Physical ability to navigate the full building footprint including service corridors and stairwells
- Comfort with fast-paced, high-contact, tenant-facing role requiring sustained physical output and professional composure
- Adherence to uniform and grooming standards
- Confidentiality and discretion regarding tenant information and building operations
- Strong communication and teamwork skills
Job Qualifications
- Minimum 1-3 years of experience in hospitality operations, porter, runner, bell, guest services, or facilities support role at a luxury hotel, five-star property, Class A commercial building, or equivalent
- Demonstrated ability to maintain composure, precision, and warmth simultaneously
- Impeccable personal presentation meeting five-star standards
- Strong interpersonal intelligence to adapt interaction based on tenant moods and preferences
- Clear and professional verbal communication skills
- Bilingual English/Spanish strongly preferred
- Reliable and punctual with strong shift commitment
Job Duties
- Deliver exceptional hospitality-level service to tenants, guests, and vendors
- Respond promptly to service requests such as deliveries, restocking, and running errands
- Assist with tenant move-ins, move-outs, and office relocations
- Support event setups including furniture arrangement and meeting space readiness
- Accept and log deliveries and packages with complete chain of custody and prompt tenant notification
- Assist engineering and janitorial teams with operational needs
- Maintain cleanliness, organization, and presentation standards throughout the facility
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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