Runner

Marriott International is a globally renowned hospitality company known for its commitment to exceptional guest experiences and a welcoming workplace environment. Among its prestigious brands, JW Marriott stands out as its luxury portfolio, comprising over 100 exquisite hotels located in prominent cities and prime resort destinations worldwide. JW Marriott embraces a philosophy that puts employees first, believing that happy employees create satisfied guests. The company fosters a culture characterized by trust, innovation, authenticity, and a deep respect for its heritage founded by J. Willard Marriott.

This particular role is situated at the JW Marriott hotel located at 1535 Broadway, New York City, a vibrant and dynamic urban location well-known for attracting a diverse clientele. The position falls under the Rooms & Guest Services Operations category and is classified as a full-time, non-management role. The pay range offered is $33.86 to $39.83 per hour, reflecting the premium service standards and luxury experience JW Marriott is famous for. The hotel prides itself on creating not just a workplace but a community where associates find camaraderie, support, and opportunities for growth and development.

As a Front Office Attendant at JW Marriott, the professional will play a crucial role in delivering a memorable guest experience. Responsibilities include ensuring that guest rooms are equipped with necessary items such as rollaway beds, refrigerators, towels, bathrobes, and complimentary toiletries like toothpaste, razors, and shampoo. The role also involves delivering various guest requests including food, messages, packages, flowers, and other special items promptly and courteously. The Attendant is expected to maintain all company safety policies, report maintenance issues, accidents, or hazards, and complete all mandatory safety training and certifications. Ensuring a professional appearance, upholding confidentiality, supporting team members, and contributing to reaching collective quality assurance goals are also essential.

The job demands physical capabilities such as lifting, moving, and handling items weighing up to 50 pounds independently, standing or walking for extended periods, visually inspecting equipment for defects, and maneuvering through confined or elevated spaces. The position requires flexibility with shifts and the ability to perform additional reasonable duties as assigned by supervisors. There is no requirement for prior experience or supervisory experience, nor specific certifications, making it accessible to motivated individuals eager to start or continue their career in luxury hospitality.

JW Marriott's culture promotes diversity, equal opportunity, and inclusiveness, valuing the blend of talents and backgrounds within its workforce. Employees have access to extensive training, development, and recognition programs, fostering growth while maintaining a focus on holistic well-being. The brand's promise of "A wonderful hotel experience, always" is delivered through a dedicated team that values exceptional service quality and genuine care for guests. Joining this team means contributing to a legacy of hospitality excellence while developing one's potential in a supportive, high-class environment.