Rum Bullions Supervisor

Reno, NV, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee assistance program

Job Description

Caesars Entertainment is a globally recognized leader in the hospitality and entertainment industry, renowned for providing extraordinary experiences through its diversified portfolio of resorts, casinos, and entertainment venues. With a rich legacy and a commitment to excellence, Caesars Entertainment continues to set the standard in delivering exceptional guest experiences across its properties worldwide. The company prides itself on a vibrant culture built around its Mission to "Create the Extraordinary," Vision to "create spectacular worlds that immerse, inspire and connect," and core Values that emphasize blazing trails, teamwork, and being all-in on service. Caesars Entertainment is also dedicated to corporate social responsibility through its People Planet Play framework, which focuses on economic development, the wellbeing of its team members and communities, and sustainability. This dynamic organization seeks dedicated professionals who thrive in fast-paced, guest-centric environments and are committed to upholding the highest levels of service and safety.

The role of Beverage Supervisor at Caesars Entertainment is a pivotal position within the Food and Beverage department. As a Beverage Supervisor, you will ensure smooth operation and superior service delivery across all shifts and outlets. This role involves direct interaction with guests, aiming to surpass their expectations by maintaining high standards of cleanliness, customer service, and safety. The Beverage Supervisor will hold accountability for overseeing operational areas such as staff scheduling, training, payroll, and enforcing alcohol and drug policies. This leadership position requires someone who can manage and inspire service teams effectively, making critical decisions to optimize productivity while fostering a positive work environment. Your duties will include conducting performance evaluations, handling employee relations, monitoring legal compliance related to safety and security, and exemplifying Caesars Entertainment's mission, vision, and values. The ideal candidate will also embrace the company’s diversity, equity, and inclusion culture, contributing to an atmosphere where all team members feel valued and empowered. This role is crucial to delivering the family-style service model that Caesars Entertainment champions — creating warm, connected, and memorable experiences for both guests and colleagues alike. As part of Caesars' ongoing commitment to excellence, the Beverage Supervisor will uphold rigid standards in customer satisfaction and operational efficiency, ensuring every visitor experiences the extraordinary every time they visit.

Job Requirements

High school diploma or equivalent
Two years supervisory experience preferred
Must have excellent written and verbal communication skills
Ability to speak, read, write and understand English
Must be computer literate
Dexterity to utilize tools
Ability to move quickly
Subject to bright lights
Ability to sit, stand climb stairs and/or walk for long periods of time
Work in hot or cold temperatures, confined spaces, dusty environment
Constant guest and team member contact
Ability to reach, bend, stoop, twist, hear, type, and tolerate high noise areas
Work in outdoor weather conditions (hot/cold)
Work in second-hand smoke environment
Push/Pull up to 100 pounds and lift up to 50 pounds
Accurate money/chip handling

Job Qualifications

High school diploma or equivalent
Two years supervisory experience preferred
Excellent written and verbal communication skills
Ability to speak, read, write and understand English
Must be computer literate
Demonstrated leadership and interpersonal skills
Knowledge of safety and regulatory compliance in a hospitality setting

Job Duties

Uphold all standards set forth by the company with regards to customer service, customer satisfaction, cleanliness, and safety
Uphold, abide by and enforce company alcohol and drug policies and procedures
Ensure all productivity goals set by the department are being met on each shift
Provide the proper training to each employee and conduct follow-up sessions to ensure training is effective
Schedule appropriately according to business levels to minimize costs and maximize service
Perform end of shift functions such as payroll, ordering, scheduling, recaps, etc.
Issue performance evaluations, positive and corrective feedback, disciplinary action, etc.