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Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $7.25 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan with company match
Free onsite health clinic
Shift premiums
Team member Referral Bonus Program
One complimentary meal per day
Free uniforms with in-house laundry service
Discounted bus pass
Free off-street parking
paid training and advancement opportunities
Team member appreciation events

Job Description

Potawatomi Hotel & Casino is a renowned entertainment and hospitality destination known for its vibrant casino, fine dining, and exceptional guest services. Located in Milwaukee, Wisconsin, the establishment is committed to providing guests with memorable experiences through a combination of luxury, entertainment, and outstanding customer care. The hotel and casino feature a variety of amenities including multiple restaurants, bars, a gaming floor, hotel accommodations, and entertainment venues, making it a premier choice for visitors seeking a dynamic and enjoyable environment. As part of its diverse dining options, Potawatomi Hotel & Casino proudly presents RuYi, an authentic Asian restaurant offering Japanese,... Show More

Job Requirements

  • Excellent communication, hospitality, interpersonal and math skills
  • Attentiveness and patience for guests
  • Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
  • Ability to work irregular hours, extended shifts, weekends, and holidays

Job Qualifications

  • Excellent communication, hospitality, interpersonal and math skills
  • Attentiveness and patience for guests
  • Ability to successfully achieve Responsible Alcohol and ServSafe certifications within 90 days
  • Ability to work irregular hours, extended shifts, weekends, and holidays
  • A high school diploma or equivalent and 6 months of related experience
  • Experience with point-of-sale (POS) systems

Job Duties

  • Take and serve food and beverage orders accurately
  • Assess, anticipate, and attend to guest needs or concerns
  • Use point-of-sale (POS) system to accurately process payments and dispense correct change
  • Monitor responsible alcohol service to guests
  • Maintain a clean, well-stocked, and safe working environment
  • Maintain complete knowledge of the venue and the casino
  • Work in other venues as assigned, based on business needs

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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