Route Service Representative - UniFirst

UniFirst is a global leader in the garment services industry, with a robust presence across the U.S., Canada, and Europe. Established as a trusted name in this $18 billion-dollar sector, UniFirst provides uniforms, protective clothing, and facility service products to over 300,000 business locations. The company prides itself on a strong culture of professionalism, reliability, and commitment to customer satisfaction. With more than 16,000 dedicated team members, UniFirst has built a reputation for delivering high-quality products and exceptional service. It has been recognized on various prestigious lists, including Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 – Best Big Companies." UniFirst also embraces a diverse and inclusive workplace, maintaining equal employment opportunities and providing accommodations for applicants with disabilities.

The role of Route Service Representative (RSR) at UniFirst is a vital and dynamic position that directly impacts customer experience and company growth. As an RSR, you will be the face of UniFirst to customers, managing a dedicated route to build and maintain strong relationships through reliable and professional service. This field-based role involves daily deliveries and pickups of garments and products, assisting with the loading and unloading of route trucks to ensure operational efficiency. Beyond just handling logistics, you’ll have an active role in sales growth by identifying upselling opportunities and introducing new products that enhance customer satisfaction and increase revenue.

This position values independence, responsibility, and customer focus. You will be expected to manage your route with precision and maintain a predictable Monday to Friday daytime schedule, contributing to a healthy work-life balance with no night or weekend shifts. Your day-to-day tasks will incorporate physically active duties across various environments, requiring the ability to lift 50 pounds and remain on your feet for extended periods. By delivering consistent, on-time services and troubleshooting issues promptly, you will help uphold UniFirst’s standards for service excellence.

Additionally, you will participate in formal training and ongoing development programs aimed at fostering your career growth within the company. The compensation structure is competitive, combining a weekly guaranteed base pay of $775 with additional earned commissions based on route expansion and sales performance. Geographic pay differentials may also apply depending on job location. This role is perfect for motivated individuals who thrive on customer interaction, value steady and growing income, and desire a role with a direct impact on customer success and business growth.

Joining UniFirst means becoming part of a supportive community that emphasizes safety, professionalism, and inclusivity. The company culture encourages continuous learning and career advancement, promoting a positive work environment where team members are valued and respected. If you have a strong customer service mindset, a commitment to safety, and a drive to succeed, this opportunity as a Route Service Representative promises a rewarding and stable career path.