Route Service Representative - UniFirst

UniFirst is a leading company in the garment services industry, boasting an $18 billion dollar market presence with over 16,000 employees serving more than 300,000 business customers across the U.S., Canada, and Europe. Recognized for excellence in sales and operational culture, UniFirst has earned a place among the top firms on Selling Power magazine's "Best Companies to Sell For" and features on Forbes magazine's "Platinum 400 - Best Big Companies" list. UniFirst prides itself on fostering an inclusive, supportive workplace where individuals from diverse backgrounds can thrive and grow professionally. The company is committed to equal employment opportunity and provides accommodations for applicants with disabilities to ensure a fair hiring process.

As a Route Service Representative (RSR) at UniFirst, you will play a crucial role as the direct face of the company to its customers, managing assigned routes where you will deliver and pick up garments and related products. This position is ideal for motivated individuals who are passionate about customer service, enjoy working independently, and are eager to build lasting relationships. The RSR is responsible for managing daily route logistics, ensuring timely and efficient service through loading and unloading trucks, and maintaining strong customer connections by addressing service needs and offering new products to enhance customer satisfaction. This role includes the physical aspects of the job, such as lifting up to 50 lbs and spending significant time on your feet, highlighting the active nature of the position.

In addition to operational responsibilities, the RSR contributes to business growth by identifying upselling opportunities along their route, ultimately increasing earning potential through commissions. The role offers a consistent Monday through Friday schedule with no night or weekend work, providing stability and a strong work-life balance. UniFirst supports your success through structured training programs, ongoing professional development, and a robust company culture centered on community and inclusivity. Benefits include competitive wages, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, and tuition reimbursement.

Joining UniFirst as a Route Service Representative means becoming part of a nationwide team dedicated to service excellence and customer satisfaction. You will build meaningful customer relationships while representing a reputable and established brand. This role offers unique opportunities to influence both the daily operations and overall growth of your assigned route, providing a rewarding and dynamic career path within an internationally recognized company.