Route Service Representative - UniFirst

UniFirst is a leading company in the garment services industry with a robust international presence. Established as a trusted name in the market, UniFirst operates throughout the U.S., Canada, and Europe, serving approximately 300,000 business customer locations. The company proudly employs over 16,000 dedicated team members and has earned recognition on prestigious lists such as Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 - Best Big Companies". UniFirst is committed to fostering an inclusive and supportive work environment that values diversity, equity, and opportunity for all employees.

As a Route Service Representative (RSR) at UniFirst, you will play a crucial role as the face of the company to our customers. This dynamic position requires reliability, professionalism, and a proactive approach to building strong customer relationships. The RSR role involves managing an assigned delivery and pickup route, ensuring that garments and products are delivered on time and collected efficiently while addressing the evolving needs of customers. You will be entrusted with growing your customer accounts through exceptional service and sales initiatives, making this role ideal for individuals who enjoy being active, value independence, and have a customer-first mindset.

Your daily responsibilities as an RSR will involve driving a company walk-in truck, managing your route with precision, and providing top-quality service that leaves a positive and lasting impression on customers. This job emphasizes safety, efficiency, and a high standard of customer care, demanding physical stamina and excellent time-management skills. With a consistent Monday to Friday daytime schedule and no night or weekend shifts, the role offers a predictable routine to foster long-term relationships and work-life balance.

The career path at UniFirst as an RSR not only offers competitive compensation with base wages plus commissions from the start but also provides comprehensive benefits such as 401(k) with company match, profit sharing, health and life insurance, paid time off, and tuition reimbursement. With formal training programs, ongoing career development opportunities, and a culture grounded in community and inclusivity, UniFirst presents an ideal workplace for those seeking stability and growth in a field-based service position.

UniFirst is an equal opportunity employer dedicated to creating an accommodating hiring process and workplace environment that respects all individuals regardless of race, color, gender, or any other protected status. They also provide accommodations during application processes as needed, underscoring their commitment to accessibility and fair employment practices.

Joining UniFirst as a Route Service Representative means entering a career where customer connections are consistent, earnings grow with your success, and your impact directly helps businesses thrive. If you’re motivated to take ownership of your route, enjoy engaging with customers, and are looking for a rewarding role with a respected industry leader, this is an exciting opportunity to consider.