Route Service Representative - UniFirst

UniFirst is a prominent leader in the garment services industry, known for its extensive reach and commitment to quality service. Operating globally with over 16,000 employees, UniFirst proudly serves approximately 300,000 business customer locations across the U.S., Canada, and Europe. The company is recognized for its strong culture, inclusivity, and dedication to equal opportunity, maintaining a diverse and supportive workplace environment. It has earned accolades including placement in the top 10 of Selling Power magazine’s “Best Companies to Sell For” and inclusion in Forbes magazine’s “Platinum 400 – Best Big Companies.” UniFirst emphasizes safety, professionalism, and customer satisfaction across all its operations and continually invests in employee growth and development through formal training programs and career advancement opportunities.

The role of a Route Service Representative at UniFirst is dynamic and highly engaging, suitable for individuals who thrive in an active, customer-facing environment. As a Route Service Representative, you become the essential link between UniFirst and its valued clientele, tasked with managing a designated route wherein you deliver and pick up garments and products daily. This role requires a dependable, motivated individual who takes ownership of their responsibilities and builds strong, trust-based relationships with customers. You will operate a company walk-in truck, ensuring safety and efficiency are top priorities while delivering consistent and reliable service. Your responsibilities also include supporting daily operations by efficiently loading and unloading the truck, managing inventory, troubleshooting service issues, and complying with strict safety standards.

This position offers a predictable Monday to Friday daytime schedule without nights or weekends, fostering an excellent work-life balance. Additionally, as a commissioned role, your earnings grow directly in relation to the sales growth and upselling opportunities you identify and cultivate within your route. You will have the chance to engage actively with customers, provide exceptional service, and contribute to the success of their businesses. The company supports its Route Service Representatives with comprehensive training, ongoing development, and a culture rooted in community and inclusion. This makes the RSR position not only a job but a foundation for a rewarding career with UniFirst. Joining UniFirst means joining a well-established company that values safety, excellence, and its employees’ growth at every step.