Route Service Representative - UniFirst

UniFirst is a leading company in the garment services industry, boasting an $18 billion market presence and employing over 16,000 team partners who serve more than 300,000 business customer locations across the U.S., Canada, and Europe. With a reputation for excellence, UniFirst has been recognized on prestigious lists such as Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 – Best Big Companies." This international presence and commitment to quality make UniFirst a standout employer and service provider in its field. The company's inclusive culture supports diversity and offers equal employment opportunities regardless of race, gender, age, disability, or other protected factors. It also provides accommodations to applicants who require them during the hiring process, emphasizing its dedication to accessibility and fairness.

As a Route Service Representative (RSR) at UniFirst, you will be the essential face of the company to customers, forging strong, dependable relationships while managing deliveries and pickups on an assigned route. This role is dynamic and suited for individuals who thrive in a field-based environment, enjoy engaging with customers, and take full ownership of their responsibilities. Your daily tasks involve delivering and returning garments and products, supporting daily operations such as loading and unloading trucks, and ensuring accuracy and punctuality throughout your route. This job also requires you to actively grow customer accounts through relationship-building and upselling opportunities, making it both a service and sales-driven position. Your vehicle will be a walk-in company truck, and adherence to safety protocols is paramount.

The position offers a predictable Monday through Friday daytime schedule, with no night or weekend shifts, enabling a healthy work-life balance. You will be supported by comprehensive training programs that prepare you to succeed, alongside opportunities for career growth and continuous development. The role rewards dependability, professionalism, and strong communication skills, all while allowing you to operate independently within a structured framework. UniFirst also emphasizes a customer-centric mindset, expecting you to exceed expectations and build lasting trust through every interaction. Your physical stamina and safe driving record will be vital, as the job includes working in both indoor and outdoor environments, carrying loads up to 50 pounds, and remaining active on your feet throughout the day.

In return, UniFirst offers competitive wages supplemented by commissions from day one, allowing your earning potential to grow as you expand your route and upsell products. Benefits include health and life insurance, 401(k) plans with company matching, profit sharing, paid time off, employee discounts, and tuition reimbursement programs. The supportive company culture fosters community, diversity, and inclusion, ensuring a welcoming workplace. By joining UniFirst, you will have the chance to make a meaningful impact on your customers’ success while building a rewarding and stable career in a respected, globally recognized firm.