Route Service Representative - UniFirst

UniFirst is a leading company in the garment services industry, recognized internationally for delivering exceptional uniform and facility services. Serving over 300,000 business locations across the U.S., Canada, and Europe, UniFirst employs more than 16,000 team members who are dedicated to maintaining the company's reputation for quality, reliability, and professionalism. The company has earned distinctions such as being named among Selling Power magazine's 'Best Companies to Sell For' and included in Forbes' 'Platinum 400 - Best Big Companies' list, reflecting its commitment to both employee satisfaction and customer excellence. UniFirst fosters an inclusive and supportive work environment that values diversity, collaboration, and growth opportunities for its employees, making it a respected employer in the industry.

As a Route Service Representative (RSR) at UniFirst, you will take on a pivotal role that places you directly in contact with customers. This field-based position involves managing your assigned route to deliver and pick up garments and products, ensuring their needs are met with reliability, care, and professional service. In this role, you are not just a delivery person, but the face of UniFirst to your customers. You are responsible for building and maintaining strong customer relationships by providing consistent service, addressing concerns promptly, and introducing new products and services that enhance the customer experience.

Your daily activities will include operating a company walk-in truck along designated routes, handling loading and unloading duties, and ensuring the accuracy and timeliness of all deliveries and returns. This role demands physical stamina as you will manage both indoor and outdoor environments and be actively engaged in ensuring safety and efficiency throughout your day. Your schedule is predictable, offering Monday through Friday daytime hours without nights or weekends, allowing you work-life balance while developing a consistent customer base each week.

The RSR position at UniFirst offers an excellent opportunity for motivated and customer-focused individuals to thrive in a dynamic and rewarding career. This role includes a commission-based compensation structure that will enable you to increase your earnings by growing your route and identifying upselling opportunities. UniFirst invests in your success through formal training programs and career development paths, making it an ideal choice for those seeking long-term growth in a supportive company culture. Being part of UniFirst means you’ll contribute to service excellence every day, represent a reputable brand, and play a direct role in helping customers run their businesses smoothly and efficiently.