Route Service Representative - UniFirst

UniFirst is a leading international company in the garment services industry, known for its commitment to quality, reliability, and exceptional customer service. With a presence across the United States, Canada, and Europe, UniFirst serves over 300,000 business customer locations and employs more than 16,000 team members. The company has earned recognition on prestigious lists such as Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 - Best Big Companies," highlighting its reputation as a top employer in its field. UniFirst prides itself on fostering a diverse and inclusive workplace culture where employees are valued and supported in their career growth.

As a Route Service Representative (RSR) at UniFirst, you will play a vital role as the face of the company to its customers. This dynamic, field-based position involves managing an assigned delivery route, where you will be responsible for delivering and picking up garments and products, maintaining strong customer relationships, and driving sales growth through upselling opportunities. The role requires a high level of independence, professionalism, and customer-centric focus, as well as a commitment to safety and operational efficiency.

Your daily activities will include loading and unloading your route truck, ensuring timely and accurate deliveries, and providing exceptional service to build trust and rapport with customers. The position offers a predictable Monday through Friday daytime schedule with no nights or weekends, allowing for a healthy work-life balance. In addition to delivering top-tier service, you will contribute to service excellence by troubleshooting issues, managing inventory, and complying with safety standards. This role is ideal for individuals who thrive on being active, enjoy engaging with customers regularly, and are motivated to grow their earning potential by expanding their route.

UniFirst provides comprehensive formal training through their SCP program to prepare you for success as an RSR. You will have access to continuous learning and career development opportunities, ensuring that your skills and capabilities grow alongside your career. The company emphasizes a supportive and inclusive culture, strong community values, and stability, making UniFirst a rewarding place to work for those looking for career advancement and a customer-focused role that makes a direct impact. If you are someone who values dependability, professional communication, and has a passion for delivering outstanding service, UniFirst welcomes you to join their team and contribute to their mission of "Always Deliver" for customers and employees alike.