Route Service Representative

Cozzini Bros. is America’s premier knife rental and sharpening service, trusted by over 100,000 restaurants and commercial kitchens across the nation. Established in 1905 as a family business in Chicago, Cozzini Bros. has built a legacy of quality and reliability, evolving into the go-to solution for commercial kitchens seeking efficient, consistent, and safe cutlery services. The company specializes in providing proprietary Cozzini-engineered knives and blades, which are rotated every two weeks to ensure kitchens remain sharp and operationally effective. This recurring service model, rather than a one-time product delivery, positions Cozzini Bros. as a critical partner in the food service and hospitality industries.

With six core values guiding its operations—Safety, Service, Trust, Team, Continuous Improvement, and Integrity—Cozzini Bros. maintains a culture that supports employee growth and delivers superior value to clients. The company’s long-standing reputation reflects its commitment not only to product excellence but also to fostering strong relationships with customers and employees alike.

This role is based in Boston, MA, offering a unique opportunity to join a stable and growing company known for its innovative approach to kitchen efficiency. The position is structured around a work-life balance that emphasizes a Monday to Thursday, 10-hour shift schedule, allowing employees to enjoy three-day weekends weekly. Additionally, employees operate small sprinter or transit vans, which require no commercial driver’s license, making the job accessible and manageable. This role involves light-duty deliveries and the exciting chance to be part of a supportive team environment.

As a delivery and customer service professional for Cozzini Bros., you will be responsible for delivering and exchanging cutlery and kitchen blades to a diverse range of establishments, including national and local restaurants, food service companies, and grocery stores. Your work helps maintain the quality and safety of essential food preparation equipment such as can openers, deli slicers, and food processors. Beyond delivery, you will engage in a sales capacity by promoting company programs and products, collecting payments, and building lasting customer relationships. The use of handheld technology ensures efficient tracking and management of customer knife sets, enhancing service accuracy and customer satisfaction.

Overall, this role is ideal for reliable, customer-focused individuals who thrive in a fast-paced, active work environment and seek steady employment with opportunities for advancement. Competitive pay, incentives, and a comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, a 401(k) program with company match, paid holidays, and vacation underscore the company’s investment in its workforce. If you seek a meaningful role that blends physical activity with customer interaction and want to contribute to a company with a century-old legacy, Cozzini Bros. invites you to apply and join their team today.