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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
employee discount
Employee Referral Bonuses
Job Description
UniFirst is a renowned company in the garment services industry, offering comprehensive uniform and workplace services to businesses across the U.S., Canada, and Europe. Founded over 80 years ago, UniFirst has grown into an international leader with a significant footprint, serving approximately 300,000 business customer locations. With annual revenues exceeding 1.5 billion dollars and a workforce of more than 13,000 dedicated Team Partners, UniFirst blends a unique family culture with the resources and stability of a large enterprise. The company has earned prestigious recognitions such as being listed in Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's... Show More
Job Requirements
- High school diploma or GED
- Bachelor’s degree preferred
- Prior customer service experience
- Ability to problem solve and handle a variety customer service situations
- Ability to negotiate, train, coach and lead a team
- Strong computer proficiency including MS Office
- Excellent verbal and written communication skills
- 21 years of age or older
- Valid non-commercial driver’s license in the state of residence
- Must meet pre-employment DOT physical requirements
- Physically capable of lifting up to 50 pounds
- Individuals driving personal vehicles for business must comply with UniFirst’s minimum auto insurance requirements
Job Qualifications
- Business savvy with ability to identify innovative ways to increase profit and grow customer satisfaction
- Results-driven relationship manager who leads by example and supports the team and customers
- Experience working with and developing a team of Route Service Representatives and Supervisors
- High school diploma or GED, bachelor’s degree preferred
- Prior customer service experience
- Ability to problem solve and handle various customer service situations
- Ability to negotiate, train, coach and lead a team
- Strong computer proficiency including MS Office
- Excellent verbal and written communication skills
- Must be at least 21 years of age
- Valid non-commercial driver’s license in the state of residence
- Physically capable of lifting up to 50 pounds
Job Duties
- Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
- Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction
- Collaborate closely with location management team to provide the best customer service and product programs
- Negotiate customer contract renewals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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