Route Service Manager - UniFirst

UniFirst is a renowned company in the garment services industry, offering comprehensive uniform and workplace services to businesses across the U.S., Canada, and Europe. Founded over 80 years ago, UniFirst has grown into an international leader with a significant footprint, serving approximately 300,000 business customer locations. With annual revenues exceeding 1.5 billion dollars and a workforce of more than 13,000 dedicated Team Partners, UniFirst blends a unique family culture with the resources and stability of a large enterprise. The company has earned prestigious recognitions such as being listed in Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 – Best Big Companies." This environment nurtures career growth and personal development while maintaining a small company feel, fostering a supportive and inclusive atmosphere for its employees.

The Route Service Manager role at UniFirst is a pivotal leadership position responsible for managing a dynamic team of Route Service Supervisors and Route Service Representatives who service a diverse customer base ranging from small family-owned businesses to major corporate clients. This leadership role emphasizes driving customer satisfaction, enhancing account growth, and ensuring profitability within the assigned location. The successful candidate will be adept at recruiting, training, and developing team members while building strong customer relationships. They will work collaboratively with the location management team to deliver exceptional customer service and tailor product programs that meet client needs effectively. This role requires negotiation skills for handling customer contract renewals and the ability to lead a team toward achieving business objectives.

UniFirst values employees' career mobility and offers extensive training to help Team Partners enhance their skills and advance quickly within the organization. The company promotes a positive culture free from night or weekend shifts, emphasizing work-life balance alongside professional achievement. Diversity and inclusion are core to UniFirst's values, creating an environment rich in cultural variety and perspective. The Route Service Manager role is an excellent opportunity for business-savvy, results-driven individuals who enjoy managing relationships, leading teams, and contributing to customer success and business growth. UniFirst requires candidates to meet specific qualifications including a high school diploma or GED (bachelor’s degree preferred), customer service experience, strong communication and computer skills, and a clean driving record. The position also involves physical activity, including lifting up to 50 pounds, and requires compliance with pre-employment DOT physical standards. UniFirst offers a comprehensive benefits package to support their Team Partners, reinforcing their commitment to employee well-being and career satisfaction.