Route Service Manager - UniFirst

UniFirst is a leading company in the garment services industry, recognized internationally for its strong family culture and commitment to employee growth and customer satisfaction. With over 13,000 team partners and serving more than 300,000 business customer locations across the United States, Canada, and Europe, UniFirst is firmly established as a $1.5 billion organization within an $18 billion industry. The company has been recognized on notable industry lists, such as Selling Power magazine's “Best Companies to Sell For” and Forbes magazine’s “Platinum 400 – Best Big Companies,” highlighting its reputation for excellence and stability. This longstanding, 80-year-old company focuses on continuous growth and fostering a supportive and inclusive work environment where every employee can thrive.

The position of Route Service Manager at UniFirst offers a unique opportunity for individuals who are passionate about leadership, customer service, and operational excellence. The Route Service Manager will be responsible for recruiting, training, and leading a team of Route Service Supervisors and Route Service Representatives who manage daily deliveries to a diverse client base, ranging from small family-owned businesses to large corporate customers. This role is critical to driving customer satisfaction, advancing account growth, and ensuring profitability for the assigned location. Candidates will have the chance to engage in dynamic leadership duties that require strong interpersonal skills, business acumen, and operational efficiency.

This management role supports the development of a motivated and cohesive team that collaborates closely with location management to deliver superior customer service and product solutions. The Route Service Manager will also be involved in contract negotiations and maintaining robust customer relationships, which are essential for sustaining long-term success and meeting financial targets. UniFirst emphasizes training and career mobility, providing quality skill development and opportunities for advancement within the company. Employees in this role benefit from working in a culture that values diversity and inclusivity, promotes a work-life balance with no night or weekend shifts, and offers a family-oriented atmosphere that sets it apart from other employers.

Overall, the Route Service Manager at UniFirst is more than just a supervisory position; it's a chance to contribute to a thriving, global company with a solid heritage while shaping the future of a dedicated team focused on excellence and customer-centric performance. This role is ideal for business-savvy, results-driven professionals who want to make a significant impact through leadership and hands-on involvement. UniFirst’s commitment to diversity, employee well-being, and ethical employment practices further enhances the appeal of this opportunity to qualified candidates seeking a meaningful and rewarding career in the garment services industry.