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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
30% Employee Discount
Employee Referral Bonuses
Job Description
UniFirst is a leading company in the garment services industry, recognized internationally for its strong family culture and commitment to employee growth and customer satisfaction. With over 13,000 team partners and serving more than 300,000 business customer locations across the United States, Canada, and Europe, UniFirst is firmly established as a $1.5 billion organization within an $18 billion industry. The company has been recognized on notable industry lists, such as Selling Power magazine's “Best Companies to Sell For” and Forbes magazine’s “Platinum 400 – Best Big Companies,” highlighting its reputation for excellence and stability. This longstanding, 80-year-old company focuses on... Show More
Job Requirements
- High School Diploma or GED preferred
- Prior customer service experience preferred
- Ability to problem solve and handle a variety customer service situations
- Ability to negotiate, train, coach, and lead a team
- Strong computer proficiency including MS Office
- Excellent verbal and written communication skills
- Must be 21 years of age or older
- Valid non-commercial driver’s license in the state of residence
- Must meet pre-employment DOT physical requirements
- Physically capable of lifting up to 50 pounds
- Individuals that drive their own vehicle for business must meet minimum auto insurance requirements per UniFirst's standards
Job Qualifications
- An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst location
- A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, the customer
- Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role
- High School Diploma or GED – bachelor’s degree preferred
- Prior customer service experience
- Ability problem solve and handle a variety customer service situations
- Ability to negotiate, train, coach and lead a team
- Strong computer proficiency (MS Office)
- Excellent verbal & written communication skills
- 21 years of age
- Valid non-commercial driver’s license in the state of residence
Job Duties
- Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
- Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction
- Collaborate closely with location management team to provide the best customer service and product programs
- Negotiate customer contract renewals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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