Route Service Manager - UniFirst

UniFirst is a prestigious and well-established leader in the garment services industry, boasting over 80 years of experience and an impressive annual revenue of 1.5 billion dollars. The company operates extensively across the United States, Canada, and Europe, serving approximately 300,000 business customer locations with a dedicated team of over 13,000 employees. Known for its unique family-oriented culture, UniFirst cultivates a welcoming and supportive environment where team partners experience a close-knit company feel while benefiting from the resources, stability, and growth opportunities of a large international organization. Recognized for excellence, UniFirst has been named among the best companies to work for, including top rankings on Selling Power magazine's “Best Companies to Sell For” list and Forbes magazine's “Platinum 400 - Best Big Companies” list.

UniFirst is currently seeking a Route Service Manager to join their dynamic and growing team. This role is instrumental in overseeing and leading a team of Route Service Supervisors and Route Service Representatives who provide delivery and service to a wide array of customers, ranging from small family-owned businesses to major corporate clients. As a Route Service Manager, you will play a pivotal role in driving customer satisfaction, increasing account growth, and maintaining profitability at your assigned location.

The position offers comprehensive training designed to develop skills that elevate job performance and career advancement potential. UniFirst provides a rapid career mobility path, allowing employees to quickly advance within the company and explore leadership opportunities across various departments and plants. The company prides itself on fostering a culture that values work-life balance, including no night or weekend shifts, and emphasizes diversity by embracing people from all cultural backgrounds.

In your role as a Route Service Manager, you will recruit, develop, and lead your team to achieve high levels of performance and customer service excellence. You will collaborate closely with location management to ensure seamless delivery service and product programs that meet customer needs. Your responsibilities will also include negotiating contract renewals to secure ongoing business relationships and drive revenue growth. This position demands a hands-on leader who enjoys engaging with employees and customers alike, enhancing relationships, solving challenges, and maintaining high standards of service quality.

This management role requires a professional with business acumen, strong leadership skills, and a customer-focused mindset. UniFirst values individuals who take initiative, are results-driven, and thrive in a collaborative team environment. Emphasis is placed on developing a cohesive team atmosphere where supervisors and representatives feel supported as they grow in their roles. The Route Service Manager will have a direct influence on both customer experience and operational success, making this a rewarding and impactful career opportunity within a reputable industry leader.