Route Service Manager - UniFirst

UniFirst is a prominent leader in the garment services industry with a robust international presence across the United States, Canada, and Europe. Established as an 80-year-old company, UniFirst prides itself on a unique family-oriented culture that combines the feel of a small company with the resources and stability characteristic of a billion-dollar organization. Recognized for excellence, UniFirst has earned distinctions such as being listed in Selling Power magazine's 'Best Companies to Sell For' and Forbes magazine's 'Platinum 400 - Best Big Companies'. The company serves over 300,000 business customer locations and employs more than 13,000 team partners, reflecting its significant footprint in the $18 billion garment services sector. Career growth and personal development are pillars at UniFirst, where employees enjoy competitive benefits, diversity, and a supportive work environment. UniFirst's commitment to equal opportunity employment ensures a workplace free from discrimination and dedicated to inclusivity.

The Route Service Manager role at UniFirst is a dynamic leadership position responsible for recruiting, training, and overseeing a team of Route Service Supervisors and Route Service Representatives. These team members manage daily customer deliveries ranging from small family-owned businesses to large corporate clients. This position is pivotal in driving customer satisfaction, account growth, and profitability for the assigned location. The role requires a hands-on manager who enjoys building strong relationships, mentoring a team, and collaborating with the broader location management to ensure exceptional service and product program delivery. Route Service Managers negotiate customer contract renewals and play an essential role in maintaining and expanding the customer base.

Prospective candidates can expect substantial training tailored to enhance skills and support career advancement, with potential fast-track opportunities to higher leadership positions within UniFirst's plants and organization-wide. The company culture favors work-life balance, with no night or weekend shifts, and an environment rich in diversity. This role requires someone who is business savvy, results-driven, and passionate about fostering a motivated and capable team while delivering outstanding service. Overall, the Route Service Manager position at UniFirst offers a rewarding opportunity for experienced leaders eager to contribute to a growing, stable, and values-driven company.