Route Service Manager - UniFirst

UniFirst is a prominent leader in the garment services industry valued at 18 billion dollars, operating with a unique family-oriented culture that offers both the stability of a large corporation and the close-knit feel of a smaller company. Established over 80 years ago, UniFirst has grown to become a global organization employing over 13,000 team partners who serve 300,000 business customer locations across the U.S., Canada, and Europe. Known for its commitment to annual growth and excellence, UniFirst has received recognition on multiple prestigious lists, such as Selling Power's "Best Companies to Sell For" and Forbes' "Platinum 400 - Best Big Companies." The company offers diverse and significant opportunities for personal and professional growth, along with a culture that values inclusion and respect across varied backgrounds and experiences. UniFirst is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace environment without discrimination based on race, gender, national origin, disability, or other protected characteristics.

The Route Service Manager role at UniFirst is a pivotal leadership position responsible for overseeing the recruiting, training, and development of a team comprising Route Service Supervisors and Route Service Representatives. These teams are tasked with delivering services to a varied customer base that ranges from small family-owned businesses to major corporate accounts. This role demands a business-savvy individual capable of driving customer satisfaction, account growth, and profitability within their location. The Route Service Manager will work closely with the location management team to ensure the delivery of excellent customer service and product programs. They will also play a critical role in negotiating customer contract renewals and fostering strong, lasting relationships with customers.

This position offers a dynamic and rewarding work environment with no night or weekend shifts, reinforcing a healthy work-life balance. Team members are provided with quality skills training designed to enhance their performance and support career advancement. UniFirst encourages career mobility, offering the potential for quick progression into higher leadership positions within the company’s plants and broader organization. The family-oriented culture at UniFirst stands out as a cornerstone of the company's identity, promoting an inclusive, supportive, and diverse workplace where all team members can thrive. Additionally, employees driving their personal vehicles for business purposes must meet specific minimum auto insurance requirements per company standards. This role requires a candidate who is proactive, results-driven, and capable of inspiring and leading a motivated team to achieve high levels of performance and customer satisfaction.