Route Service Manager - UniFirst

UniFirst is a leading provider in the garment services industry with a rich history spanning over 80 years. The company proudly operates across the United States, Canada, and Europe, serving more than 300,000 business customer locations and employing over 13,000 team partners. Recognized for its family-like culture, UniFirst combines the benefits of a small company environment with the resources and stability of a 1.5-billion-dollar organization. UniFirst has earned accolades such as being listed among Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 - Best Big Companies," reflecting its commitment to excellence and employee success.

UniFirst is currently seeking a dedicated Route Service Manager to join their dynamic team. This full-time role plays a vital part in overseeing and leading a team responsible for delivering exceptional service to a diverse range of customers, including small family-owned businesses and major corporate locations. The Route Service Manager will be responsible for recruiting, training, and developing Route Service Supervisors and Route Service Representatives to ensure superior service delivery. An essential function of this position is to foster strong customer relationships while driving customer satisfaction, account growth, and profitability for their location.

The Route Service Manager collaborates closely with the location management team to provide the best customer service and product programs, negotiating customer contract renewals and ensuring the team meets and exceeds performance goals. Emphasizing a result-driven and relationship-focused approach, this role requires a leader willing to roll up their sleeves, support their team, and innovate to enhance profitability and growth within their UniFirst location.

UniFirst offers comprehensive training aimed at enhancing skills and supporting career potential and advancement. This is a rapidly growing company where the Route Service Manager can find significant opportunities for personal development and leadership progression across various organizational levels. The company culture values diversity, with a commitment to fostering an inclusive environment that respects different cultures, personalities, and backgrounds. Unique to UniFirst is a family-oriented atmosphere along with a work schedule that excludes nights and weekends, catering to a balanced work-life experience.

Benefits include a 401K with company match, profit sharing, health insurance, employee assistance program, life insurance, paid time off, direct payroll deposit, tuition reimbursement, a 30% employee discount, and employee referral bonuses. UniFirst maintains an equal opportunity employment policy, ensuring a discrimination-free workforce based on protected characteristics. The company is proactive in accommodating applicants with disabilities and advocates for safe and secure job applications by warning against fraudulent information requests.

Overall, the Route Service Manager position at UniFirst is ideal for motivated, business-savvy individuals who excel in leadership, customer service, and operational management within a supportive and growing company environment. This role offers a meaningful career path with plenty of room for advancement and the satisfaction of contributing to the success of a renowned industry leader.