Route Service Driver- CDL

Santa Ana, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $20.42 - $27.57

Work Schedule

Flexible

Day Shifts

Benefits

Holiday and paid time off

Medical

Dental

Vision

employer-paid short-term disability

Employer-paid employee basic life and accidental death and dismemberment

Voluntary employee life and accidental death and dismemberment

Voluntary Spousal Life

Voluntary Dependent Life

hospital indemnity

Accident and critical illness

Commuter and transit account

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Health savings account

401(k) with employer match

employer-paid employee assistance program

Employee Discounts

Job Description

United Site Services is the industry leader in comprehensive site services, dedicated to creating partnerships that ensure the success of our customers' projects and events. With a strong foundation built on deep industry expertise, excellence in process management, and a firm commitment to corporate responsibility, we offer unparalleled service in the portable restroom and site services industry. Our company thrives through the dedication and collaboration of a diverse team comprising field technicians, customer care representatives, sales professionals, and functional experts, all playing a crucial role in delivering a seamless and reliable experience to our customers. United Site Services prides itself on a culture of continuous improvement, teamwork, and an uncompromising pursuit of excellence across all facets of our operations.

We are currently seeking a motivated Service Technician to join our dynamic team. In this role, you will operate a company service truck to service, pump, and clean portable restrooms and holding tanks across various locations. This position is central to our business operations, directly impacting customer satisfaction and service quality. The Service Technician role involves performing truck driving duties while adhering strictly to company and Department of Transportation (DOT) safety regulations, ensuring not only personal safety but also compliance with industry standards. The job requires physical stamina, including the ability to sit, stand, stoop, kneel, crouch, and crawl, along with the frequent lifting and pushing of loads ranging from 50 to 150 pounds. As a frontline representative, the successful candidate will engage with customers on-site to guarantee that services meet or exceed their expectations.

Flexibility and adaptability are vital traits for this role, with route adjustments and service needs varying based on customer demands. The technician will also provide valuable feedback to supervisors and operations managers to optimize routing efficiency and enhance the overall customer service experience. Strategic planning for customer needs is another essential aspect, requiring proactive communication with clients to anticipate and fulfill current and future portable restroom requirements.

United Site Services offers competitive hourly wages ranging from $20.42 to $27.57, depending on geographic location, skills, experience, education, and certifications. Along with a comprehensive pay package, we provide a robust benefits program for full-time employees working 30 or more hours per week. Join us to build a rewarding career within a leading organization that values expertise and integrity, supports professional growth, and champions equality and diversity in the workplace.

Job Requirements

Sit while driving and stand while servicing products
Use hands and fingers to handle, control or feel objects tools or controls
Repeat the same movements
See details of objects that are less than a few feet away and also at greater distance
Speak clearly so customers can understand
Understand the speech of another person
Hear sounds and recognize the difference between them
Walk up to 30 minutes at a time without exertion
Enter and exit equipment by stepping and kneeling
Lift up to 40lbs from your waist to your shoulders
Lift 30lbs from the floor to your head
Crouch and squat
Push 100lbs and pull 100lbs horizontally

Job Qualifications

Minimum two years of commercial driving experience
Valid Driver License (CDL or non-commercial)
Excellent time management, customer service and communication skills
Strong problem-solving and decision making skills

Job Duties

Perform basic service truck driving functions in accordance with USS and DOT requirements
Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries
Perform duties by sitting, standing, stooping, kneeling, crouching or crawling
In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift
Conduct portable toilets servicing to USS 8 point service standard
Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard
Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed
Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible
Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied