Route Sales Representative (RSR)

Hartford, CT, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

New Carbon Company dba Golden Waffles, headquartered in Glen Mills, Pennsylvania, stands as the largest supplier of waffle irons and waffle mix to the hospitality and foodservice industry. With a remarkable legacy spanning over 85 years, Golden Waffles has established itself as a trusted leader providing an extensive turnkey waffle program that includes mixes, toppings, flavorings, waffle iron equipment, and related maintenance services. Serving over 40,000 customer locations across North America and approximately 45 countries worldwide, the company has cemented its position in the industry by partnering with leading restaurants, hotels, colleges, corporate environments, and theme parks. This broad geographic footprint is supported by a strong network of more than 80 distribution centers throughout the United States, coupled with a dedicated waffle iron manufacturing and refurbishment center in South Bend, Indiana, ensuring efficient product distribution and timely service. Golden Waffles employs around 270 associates, including a geographically dispersed route delivery team of approximately 115 members who play an essential role in customer satisfaction and operational excellence.

The Route Sales Representative position at Golden Waffles is a dynamic role within this thriving B2B2C company. As the direct face of the Golden Waffles brand, Route Sales Representatives are tasked with managing their assigned routes, delivering high-quality waffle products, and cultivating solid, lasting relationships with customers. This role blends sales acumen with logistics management, making it an exciting opportunity for motivated and self-driven individuals who excel in fast-paced environments. Employees in this role are responsible for driving sales growth by expanding market share within their territories while maintaining consistency and reliability in customer service and product delivery. The position requires strategic planning and execution of sales plans to meet ambitious monthly, quarterly, and annual targets, along with educating customers about the product line, pricing, promotions, and merchandising strategies to maximize sales potential. In addition to sales duties, the role involves effectively managing route schedules, inventory levels, and timely deliveries while upholding safety standards and compliance regulations. Candidates with a background in sales, route management, or related fields within foodservice or consumer packaged goods industries are especially well-suited for this position. The role demands excellent communication skills, independent management capabilities, and the physical ability to handle the necessary product loads and operate in a busy work environment. Overall, this position offers a rewarding career path with Golden Waffles, providing an opportunity to contribute to a storied company known for quality and innovation while growing professional skills in sales and territory management.

Job Requirements

  • High school diploma or GED
  • Proven experience in sales, route management, or a related field (foodservice or CPG industry preferred)
  • Valid driver’s license with a clean driving record
  • CDL may be required for certain routes
  • Maintain DOT credentials including DOT certification and drug testing compliance
  • Ability to lift a minimum of 50 lbs
  • Physical ability to load/unload products and work in a fast-paced environment

Job Qualifications

  • High school diploma or GED
  • Proven experience in sales, route management, or a related field (foodservice or CPG industry preferred)
  • Valid driver’s license with a clean driving record
  • Ability to lift a minimum of 50 lbs
  • Strong customer service and relationship-building skills with a consultative sales approach
  • Ability to work independently and efficiently manage time while meeting sales goals
  • Ability to operate a handheld device for processing orders
  • Excellent communication and problem-solving skills
  • Independent spirit and able to work without direct supervision
  • Ability to meet deadlines and ensure timely deliveries
  • Eye for detail and ensure the quality of products sold

Job Duties

  • Develop and maintain strong relationships with existing customers to increase product sales and order consistency
  • Identify and secure new business opportunities within the assigned territory to expand market share
  • Promote new products and upsell additional offerings to maximize revenue per customer
  • Execute strategic sales plans to meet and exceed monthly, quarterly, and annual sales targets
  • Educate customers on product offerings, pricing, promotions, and merchandising strategies to optimize sales potential
  • Efficiently manage a designated sales route, ensuring all customers receive timely deliveries and exceptional service
  • Plan and execute route schedules to optimize time, fuel efficiency, and sales opportunities
  • Monitor inventory levels, track sales performance, and place accurate product orders to meet customer demand
  • Utilize company tools and technology to track sales performance, order status, and customer insights
  • Maintain up-to-date knowledge of market trends and competitor activities within the assigned territory
  • Load, transport, and deliver products safely while complying with all DOT and company driving regulations
  • Ensure proper handling and storage of products to maintain freshness and quality
  • Adhere to company policies, safety procedures, and compliance guidelines, including vehicle maintenance and sanitation standards
  • Complete all necessary reports, invoices, and documentation accurately and on time

Job Criteria

Experience

Mid Level (3-7 years)


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