Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Golden Waffles, operating under New Carbon Company and headquartered in Glen Mills, Pennsylvania, stands as the largest supplier of waffle irons and waffle mix to the hospitality and foodservice industry. For over 85 years, Golden Waffles has built a reputation for exceptional product quality and comprehensive service, catering to an extensive client base across North America and globally, including leading restaurants, hotels, colleges, corporate environments, and theme parks. The company boasts a complete turnkey waffle program that encompasses mixes, toppings, flavorings, waffle iron equipment, and essential maintenance services. This comprehensive approach guarantees clients consistent delivery of high-quality waffle products, enhancing their guest experience and driving profitability. Golden Waffles’ operations span over 40,000 customer locations across the United States and approximately 45 other countries, supported by a network of more than 80 distribution centers nationwide and a dedicated waffle iron manufacturing and refurbishment center in South Bend, Indiana. Employing about 270 associates, the company includes a geographically dispersed route delivery team of around 115 members, ensuring prompt and reliable service coast to coast. As a comprehensive B2B2C provider, Golden Waffles stands out by offering businesses seamless solutions in the waffle category that combine product excellence with operational efficiency. This well-established footprint and global partner network empower their customers to consistently serve delicious waffle products at premium margins without facing the common barriers typically associated with waffle service.
The role of a Route Sales Representative at Golden Waffles involves being the direct brand ambassador, actively engaging with customers and driving sales growth on their assigned route. This position requires a motivated, self-starting individual who is comfortable in a fast-paced environment blending sales responsibilities with logistics management. The Route Sales Representative’s primary focus is maintaining and expanding the customer base, promoting product offerings, executing strategic sales plans, and providing timely deliveries. This role demands strong relationship-building skills, consultative selling techniques, and an ability to effectively manage a designated territory to meet and exceed sales targets. In addition to sales, the role involves logistical functions such as route planning, inventory monitoring, order placement, and maintaining compliance with Department of Transportation (DOT) regulations and company standards concerning vehicle operation, safety, and product handling. Candidates must be physically capable of loading and unloading products and managing the demanding pace of the delivery schedule. The role also requires proficiency with handheld device technology for processing orders and maintaining accurate reporting and documentation. Overall, this position offers the opportunity to be a vital contributor to Golden Waffles’ continued growth and excellence in serving high-quality waffle products through a dynamic and hands-on sales and delivery approach.
The role of a Route Sales Representative at Golden Waffles involves being the direct brand ambassador, actively engaging with customers and driving sales growth on their assigned route. This position requires a motivated, self-starting individual who is comfortable in a fast-paced environment blending sales responsibilities with logistics management. The Route Sales Representative’s primary focus is maintaining and expanding the customer base, promoting product offerings, executing strategic sales plans, and providing timely deliveries. This role demands strong relationship-building skills, consultative selling techniques, and an ability to effectively manage a designated territory to meet and exceed sales targets. In addition to sales, the role involves logistical functions such as route planning, inventory monitoring, order placement, and maintaining compliance with Department of Transportation (DOT) regulations and company standards concerning vehicle operation, safety, and product handling. Candidates must be physically capable of loading and unloading products and managing the demanding pace of the delivery schedule. The role also requires proficiency with handheld device technology for processing orders and maintaining accurate reporting and documentation. Overall, this position offers the opportunity to be a vital contributor to Golden Waffles’ continued growth and excellence in serving high-quality waffle products through a dynamic and hands-on sales and delivery approach.
Job Requirements
- High school diploma or GED
- proven experience in sales, route management, or a related field
- valid driver’s license with a clean driving record
- maintain DOT credentials including DOT certification and drug testing compliance
- ability to lift a minimum of 50 lbs
- physical ability to load/unload products and work in a fast-paced environment
Job Qualifications
- High school diploma or GED
- proven experience in sales, route management, or a related field (foodservice or CPG industry preferred)
- valid driver’s license with a clean driving record
- ability to lift a minimum of 50 lbs
- physical ability to load/unload products and work in a fast-paced environment
- strong customer service and relationship-building skills with a consultative sales approach
- ability to work independently and efficiently manage time while meeting sales goals
- ability to operate a handheld device for processing orders
- excellent communication and problem-solving skills
- independent spirit and able to work without direct supervision
- ability to meet deadlines and ensure timely deliveries
- eye for detail and ensure the quality of products sold
Job Duties
- Develop and maintain strong relationships with existing customers to increase product sales and order consistency
- identify and secure new business opportunities within the assigned territory to expand market share
- promote new products and upsell additional offerings to maximize revenue per customer
- execute strategic sales plans to meet and exceed monthly, quarterly, and annual sales targets
- educate customers on product offerings, pricing, promotions, and merchandising strategies to optimize sales potential
- efficiently manage a designated sales route, ensuring all customers receive timely deliveries and exceptional service
- plan and execute route schedules to optimize time, fuel efficiency, and sales opportunities
- monitor inventory levels, track sales performance, and place accurate product orders to meet customer demand
- utilize company tools and technology to track sales performance, order status, and customer insights
- maintain up-to-date knowledge of market trends and competitor activities within the assigned territory
- load, transport, and deliver products safely while complying with all DOT (Department of Transportation) and company driving regulations
- ensure proper handling and storage of products to maintain freshness and quality
- adhere to company policies, safety procedures, and compliance guidelines, including vehicle maintenance and sanitation standards
- complete all necessary reports, invoices, and documentation accurately and on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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