Route Driver

UniFirst is a global leader in the garment services industry, operating across the U.S., Canada, and Europe, and serving over 300,000 business customer locations. Established as a key player in an $18 billion industry, UniFirst has built a strong reputation for delivering quality garment and workplace apparel services. The company employs more than 16,000 team members who are dedicated to providing exceptional service to a diverse range of clients. Recognized widely for its commitment to excellence and innovation, UniFirst has appeared in prestigious rankings such as Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400 - Best Big Companies." The organization promotes an inclusive culture that values diversity and offers equal employment opportunities, ensuring a supportive environment for all employees regardless of race, gender, age, disability, or any other protected status. If you require accommodations during the application process, the company maintains dedicated support to address any specific needs, emphasizing its commitment to fairness and accessibility.

The Route Coverage Specialist role at UniFirst is a vital position that directly contributes to the seamless operation of delivery routes. This dynamic, fast-paced job involves stepping in to cover for Route Service Representatives (RSRs) whenever necessary, ensuring customers receive uninterrupted and high-quality service. As a Route Coverage Specialist, you will receive training across multiple delivery routes, gaining proficiency in various customer-specific details. This role demands adaptability, excellent time management, and a proactive approach to problem-solving within a service-driven environment. Responsibilities include safely loading, transporting, and unloading garments and products, collecting soiled items, and maintaining vehicle safety standards. Beyond logistics, this position requires strong customer service skills, effective communication, and collaboration with service, sales, and management teams. The Route Coverage Specialist is expected to handle administrative tasks accurately, including invoice management and inventory audits, while also taking part in operational activities such as new account installations and upselling services to strengthen customer relationships.

This position is ideal for individuals who thrive on variety, agility, and autonomy. Each day offers new challenges with different routes and customer interactions, requiring a flexible mindset and the ability to adapt swiftly to changing conditions. With a supportive team environment, you will work independently while contributing to the overall success of the service operations through your dedication and professionalism. UniFirst values career growth and development, providing continuous training and opportunities to advance your skills. The role offers a Monday to Friday day shift schedule, fostering work-life balance alongside a competitive compensation package that includes 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, and tuition reimbursement. Join UniFirst as a Route Coverage Specialist to be part of an internationally respected company where your efforts make a meaningful impact every day.