
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $24.06 - $30.07
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive compensation
401(k) with Company Match
Profit sharing
Health Insurance
Life insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
Career development opportunities
Job Description
UniFirst is a prominent international leader in the garment services industry, operating in an $18 billion market. With a team of over 16,000 partners, UniFirst serves approximately 300,000 business customer locations across the United States, Canada, and Europe. Renowned for its excellence, the company has been recognized as one of the top 10 best companies to sell for by Selling Power magazine and has earned a spot on Forbes magazine's 'Platinum 400 - Best Big Companies' list. UniFirst prides itself on fostering a diverse and inclusive workplace that values various backgrounds, perspectives, and talents, making it a supportive environment for professional growth and career development. As an equal opportunity employer, UniFirst ensures non-discriminatory hiring practices and provides necessary accommodations during the application process for individuals with disabilities.
The role of Route Coverage Specialist at UniFirst is a vital position designed for proactive individuals who thrive in dynamic and fast-paced environments. This position serves as a key service professional, responsible for stepping in to cover delivery routes when the primary Route Service Representatives (RSRs) are unavailable, thereby ensuring seamless customer service and operational continuity. The position is ideal for candidates who enjoy variety, agility, and working independently while maintaining strong customer focus. Route Coverage Specialists become proficient across multiple delivery routes, learning customer-specific details and operational nuances to uphold UniFirst's high standards. They perform essential duties like safely loading, transporting, and unloading clean garments and other products to customers while collecting soiled items for return. This role demands excellent time management, adaptability, and a customer-centric mindset, with opportunities to collaborate with service and management teams on new account installations, rerouting efforts, and upselling. Additionally, the Route Coverage Specialist is entrusted with managing invoices, conducting inventory audits, and ensuring the safety and maintenance of the vehicle used for deliveries. The position offers an estimated hourly wage range of $24.06 to $30.07, with actual pay determined by the candidate's skills, experience, and geographical location. A Monday through Friday day shift schedule supports a healthy work-life balance. Joining UniFirst as a Route Coverage Specialist means becoming part of a reputable company known for its commitment to excellence, employee development, and inclusive culture, offering competitive compensation, career advancement opportunities, and a role that combines autonomy with team collaboration.
The role of Route Coverage Specialist at UniFirst is a vital position designed for proactive individuals who thrive in dynamic and fast-paced environments. This position serves as a key service professional, responsible for stepping in to cover delivery routes when the primary Route Service Representatives (RSRs) are unavailable, thereby ensuring seamless customer service and operational continuity. The position is ideal for candidates who enjoy variety, agility, and working independently while maintaining strong customer focus. Route Coverage Specialists become proficient across multiple delivery routes, learning customer-specific details and operational nuances to uphold UniFirst's high standards. They perform essential duties like safely loading, transporting, and unloading clean garments and other products to customers while collecting soiled items for return. This role demands excellent time management, adaptability, and a customer-centric mindset, with opportunities to collaborate with service and management teams on new account installations, rerouting efforts, and upselling. Additionally, the Route Coverage Specialist is entrusted with managing invoices, conducting inventory audits, and ensuring the safety and maintenance of the vehicle used for deliveries. The position offers an estimated hourly wage range of $24.06 to $30.07, with actual pay determined by the candidate's skills, experience, and geographical location. A Monday through Friday day shift schedule supports a healthy work-life balance. Joining UniFirst as a Route Coverage Specialist means becoming part of a reputable company known for its commitment to excellence, employee development, and inclusive culture, offering competitive compensation, career advancement opportunities, and a role that combines autonomy with team collaboration.
Job Requirements
- Must be at least 21 years old
- Valid driver’s license
- Clean driving record
- Reliable transportation
- Meet Department of Transportation physical exam requirements
- High school diploma, GED, or military service
- Ability to lift and carry up to 50 lbs
- Ability to work varied routes and schedules
- Strong communication skills
- Tech-savvy
- Prior experience preferred
Job Qualifications
- High school diploma, GED, or military service
- Valid driver’s license with clean driving record
- Must be at least 21 years old
- Meet Department of Transportation physical and compliance requirements
- Strong customer service and communication skills
- Ability to work independently and in a team
- Comfortable using and learning new technologies
- Prior experience in customer service, route sales, or delivery is a plus
- Physical ability to lift up to 50 lbs and remain on feet for extended periods
Job Duties
- Develop proficiency across multiple routes
- Deliver garments and product to customers
- Provide excellent customer service
- Solve customer issues independently
- Manage invoices and conduct inventory audits
- Follow all safety and traffic laws
- Collaborate with service and management teams
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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