Route Driver

UniFirst is a prominent international leader in the garment services industry, operating within an $18 billion market. The company employs over 16,000 team members who serve an extensive customer base consisting of 300,000 business locations across the United States, Canada, and Europe. UniFirst is celebrated not only for its expansive reach but also for its strong commitment to service excellence, innovation, and diversity in the workplace. Recognized by prestigious publications like Selling Power magazine and Forbes for being one of the best companies to work for and sell with, UniFirst has established a reputable status as a stable and rewarding employer. The company fosters an inclusive environment that respects and encourages diverse perspectives, ensuring equal employment opportunities for all applicants regardless of their background or identity. UniFirst also emphasizes ethical hiring practices and provides accommodations to candidates requiring them during the application process, demonstrating a commitment to fairness and accessibility.

Joining UniFirst as a Route Coverage Specialist means becoming an integral part of a dynamic, customer-driven team dedicated to delivering outstanding service solutions. The Route Coverage Specialist plays a critical role in operational success by stepping in to cover delivery routes when the regular Route Service Representatives are unavailable. This fast-paced, varied role requires adaptability, a proactive mindset, and enthusiasm for engaging with different routes and customer needs daily. As a specialist, you will gain comprehensive training across multiple routes, equipping you with detailed route knowledge and the ability to provide seamless service continuity. Your responsibilities include safely handling the delivery and collection of garments and products, ensuring all transactions and inventory management tasks are executed with precision and professionalism.

This position also demands excellent customer service skills, as you'll be the face of UniFirst to valued clients during your routes. Problem-solving abilities are essential to address and resolve customer requests independently, maintaining high satisfaction and loyalty. Operational duties extend to managing invoices, conducting inventory audits, and maintaining both vehicle appearance and safety standards in compliance with company policies and traffic regulations. Collaboration with service teams and management is vital to support new account setups, rerouting efforts, and customer collections, providing opportunities for upselling and strengthening client relationships.

UniFirst values qualities such as time management, adaptability, a customer-centric approach, and strong teamwork balanced with autonomy. As a Route Coverage Specialist, your role presents variety with each day bringing new experiences, challenging you to thrive under changing conditions and schedules. The position offers a stable Monday to Friday daytime schedule that promotes work-life balance, along with competitive compensation including salary, 401(k) match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and ongoing career development opportunities.

At UniFirst, you will find a supportive environment where your contributions are valued, and your career growth is encouraged. If you are eager to embark on a rewarding path in a leading company known for service excellence and innovation, this role offers a perfect match for your skills and ambitions.