Route Driver

UniFirst is a globally recognized leader in the garment services industry, boasting an impressive presence with over 16,000 employees and serving more than 300,000 business locations across the United States, Canada, and Europe. This $18 billion company is celebrated for its innovative approach and customer-first culture, earning accolades like being named one of the "Best Companies to Sell For" by Selling Power magazine and inclusion on Forbes magazine's prestigious "Platinum 400 – Best Big Companies" list. UniFirst is dedicated to providing not only exceptional services but also fostering an inclusive, supportive work environment that values diversity and equitable opportunities for all team members.

The Route Coverage Specialist role at UniFirst is a critical position within the service operations team, responsible for maintaining seamless service delivery by stepping in to cover delivery routes when Route Service Representatives are unavailable. This role requires a proactive individual with the agility to adapt daily to varying routes and customer needs, ensuring that clean garments and other products are delivered efficiently and to the highest standards. The position offers a dynamic, fast-paced work environment ideal for those who thrive in hands-on roles involving multitasking and strong customer interaction.

As a Route Coverage Specialist, you will be trained on multiple routes, gaining in-depth knowledge of customer-specific preferences and operational details to ensure continuity of service. Your responsibilities will include loading, transporting, and unloading products safely, collecting used items for return, resolving customer requests independently, managing invoicing and inventory audits, and maintaining your vehicle's safety and appearance. This role goes beyond simple delivery; it demands excellent communication skills, problem-solving abilities, and collaboration with various departments to support account installations, route adjustments, and customer relationship development.

Additionally, this role offers the opportunity to enhance your career in a company known for its commitment to employee growth and career development. You'll enjoy a Monday through Friday day shift schedule, competitive compensation benefits including a 401(k) plan with company match, profit sharing, comprehensive health and life insurance, paid time off, employee discounts, and educational reimbursement opportunities. UniFirst supports a culture of work-life balance and inclusivity, making it an excellent choice for candidates looking for both professional advancement and a supportive work community.

This position is perfect for candidates who possess a clean driving record, meet DOT requirements, and have a customer-centric mindset. Physical stamina is essential given the nature of the work, which includes lifting and handling up to 50 lbs and remaining on your feet for extended periods. If you are looking for a role that provides variety, autonomy, teamwork, and the chance to contribute meaningfully to a respected global organization, the Route Coverage Specialist position at UniFirst offers a rewarding career path with growth potential and a supportive culture.