Round Rock 05 (IH35/University) Bakery - Food Service Rep - Part time

H-E-B is a well-established American supermarket chain renowned for its dedication to quality products and exceptional customer service. Founded in 1905 and headquartered in San Antonio, Texas, H-E-B operates numerous stores that serve millions of customers annually across the southern United States. The company is recognized for its strong community engagement, wide product offerings including fresh produce, bakery, deli, and prepared foods, and its commitment to maintaining high standards in food safety and sanitation. H-E-B is an employer of choice for many, offering a supportive work environment and opportunities for growth within the retail and food service industry.

The Food Service Representative role at H-E-B is a pivotal position designed to ensure that customers receive a superior shopping experience while maintaining well-stocked, well-maintained departments. This position involves preparing, packaging, and merchandising fresh products daily with a strong focus on food safety and sanitation standards. As a Food Service Representative, you will engage directly with customers, provide knowledgeable support, and help them select products that meet their needs. This position requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced retail environment.

In this role, you will be responsible for various department-specific tasks such as handling bakery items including baking, frying, and decorating, managing deli service counters, and supporting prepared foods sections with packaging and customer education. The job also demands the operation and maintenance of equipment, compliance with H-E-B food safety standards, and participation in inventory management processes. Additionally, you will be expected to use suggestive selling techniques to increase sales and meet department goals.

The Food Service Representative must be at least 18 years old and possess a high school diploma or GED or equivalent. Strong computer skills, such as familiarity with scales, label machines, and other technology used in retail food service, are required. Candidates should demonstrate excellent communication, planning, and organizational skills, as well as the ability to thrive in a dynamic, customer-centered workplace. Completion of company orientation and food safety and sanitation training upon hire are mandatory for all new employees.

Working conditions reflect the demands of a retail environment where physical activity such as standing, walking, reaching, bending, and lifting is common. The role requires the ability to lift weights up to 55 pounds regularly and sometimes even more, though team support is available for heavier items. The work environment includes exposure to cold, hot, and wet conditions as well as loud noises, all characteristic of busy retail food departments.

This position offers a chance to join a reputable company dedicated to customer satisfaction, food quality, and employee success. H-E-B supports its employees with comprehensive training and a collaborative team atmosphere, making it an excellent opportunity for individuals looking to advance their career in food service and retail.

Overall, the Food Service Representative position at H-E-B is an ideal job for individuals who enjoy fast-paced environments, have strong customer service skills, and are committed to maintaining high standards of quality and safety in food handling and merchandising.