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Round Rock 05 (IH35/University) Bakery - Cake Decorator - Part time

Job Overview

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Compensation

Hourly
Range $17.50 - $1.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career advancement opportunities

Job Description

H-E-B is a prominent supermarket chain known for its dedication to quality products, exceptional customer service, and a strong community presence. With decades of experience in the retail food industry, H-E-B operates numerous stores across the United States, specializing in fresh food, groceries, bakery items, and household essentials. The company prioritizes food safety, sanitation, and customer satisfaction, fostering a welcoming environment for both employees and shoppers. The culture at H-E-B emphasizes teamwork, respect, and continuous improvement, making it a desirable place for career growth in retail and food service sectors. Employees are supported with comprehensive training programs, competitive compensation, and opportunities for advancement within the company.

The role of Cake Decorator at H-E-B is pivotal for sustaining the bakery department's quality and visual appeal. This position is responsible for applying precise cake decorating techniques to create visually appealing and delightful baked goods that meet the company’s quality standards. The candidate will be involved in the preparation, packaging, merchandising, and timely delivery of fresh cake products to the sales floor. Superior customer service is a core responsibility, requiring the Cake Decorator to engage with customers effectively, take custom cake orders with accuracy, and provide guidance in cake selection based on customer preferences. The position requires attention to detail to ensure the consistency and quality of the products, adherence to food safety and sanitation protocols, and the ability to operate bakery equipment properly.

As a Cake Decorator at H-E-B, you will work in a fast-paced retail environment where your decorating skills and customer interaction will contribute directly to the department’s success. Daily tasks include following visual training aids to execute quality control, writing custom messages on cakes as requested, managing product display, and recording production to aid in inventory management. You will also be expected to maintain a clean and safe working environment in line with the company’s high standards for food hygiene and safety. This position demands both creative flair and practical skills, along with physical stamina to handle tasks that involve standing for extended periods and occasional lifting of products up to 40 pounds. Overall, the Cake Decorator will play an essential part in enhancing the customer experience and supporting H-E-B's commitment to excellence in its bakery department.

Job Requirements

  • 18 or older
  • 1 or more years of experience
  • knowledge of computer systems and equipment
  • strong customer service skills
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills
  • high school diploma or GED or equivalent
  • completion of company orientation
  • safety training
  • eCommerce online ordering training
  • ability to work in a fast-paced retail environment
  • ability to stand constantly and move frequently
  • ability to lift up to 40 pounds
  • ability to follow food safety and sanitation standards
  • willingness to perform other job-related tasks as assigned

Job Qualifications

  • High school diploma or GED or equivalent
  • completion of company orientation
  • safety training
  • eCommerce online ordering training upon hire
  • 1 or more years of experience in a similar role
  • knowledge of computer systems and equipment such as PC, symbol, scales, and label machine
  • strong customer service skills
  • communication and interpersonal skills
  • reading and writing skills
  • planning and organizing skills

Job Duties

  • Provide superior customer service
  • take cake orders from customers with a high level of accuracy
  • answer customer questions regarding products and assist with selections
  • use suggestive selling techniques to build department sales
  • apply decorating techniques to produce quality cakes and pastries according to visual training aids
  • write on cakes with icing on request
  • read and execute daily production lists
  • ensure quality control of products before placing them on the sales floor
  • ensure cakes reach display areas at prescribed times
  • prepare, package, slice, label, and merchandise fresh products effectively
  • record production and shrink to assist in production planning
  • maintain sanitation in the work area
  • comply with food safety and sanitation standards
  • follow department and store operating procedures
  • operate and maintain bakery equipment properly

Job Criteria

Experience

No experience required


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