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Round Rock 01 (Gattis School Rd) Bakery - Food Service Rep - Part Time
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Training and development opportunities
Job Description
H-E-B is a renowned American supermarket chain known for its deep regional presence and commitment to quality customer service and fresh products. Operating primarily in Texas and northern Mexico, H-E-B focuses on delivering an outstanding grocery shopping experience through a combination of local product offerings, exceptional customer engagement, and top-notch food safety standards. The company is widely respected for fostering a supportive work environment and prioritizing employee growth, making it one of the leading retail employers in the region. As a supermarket chain, H-E-B provides a variety of roles within its fresh departments, such as bakery, deli, and prepared foods,... Show More
Job Requirements
- HS diploma or GED or equivalent
- Knowledge of computer systems and equipment
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- Ability to work in a fast-paced environment
- Completion of company orientation upon hire
- Food safety and sanitation training upon hire
Job Qualifications
- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- Ability to work in a fast-paced environment
- HS diploma or GED or equivalent
- Completion of company orientation upon hire
- Food safety and sanitation training upon hire
Job Duties
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products
- Assists them with selections
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, rotates, and culls products for poor quality
- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- Cleans and sanitizes display cases
- Operates and maintains equipment properly
- Complies with H-E-B food safety and sanitation standards
- Complies with department/store operating procedures
- Records production and shrink to aid in production planning (bakery)
- Assists in technical areas such as baking, frying, and decorating (bakery)
- Culls bakery products for poor quality and expiration dates
- Takes care of service counter customers (deli)
- Uses ordering system applications (deli)
- Uses Fresh Production Planner (deli)
- Performs inventory management processes (deli)
- Ensures catering orders are prepared and ready on time (deli)
- Performs sanitation and maintenance tasks for deli slicers
- Serves and packages products at customer’s request (prepared foods)
- Educates customers on preparation/reheating instructions (prepared foods)
- Prepackages condiments for prepared food items
- Cuts, slices, dices, and chops food in preparation for chef
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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