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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee recognition programs
safe work environment
team-oriented culture
Opportunity for career advancement
Job Description
The Nugget is a well-established hospitality company, renowned for its commitment to providing exceptional dining experiences in a high-volume restaurant setting. Focused on delivering quality food and drink services, The Nugget prides itself on creating a welcoming and vibrant environment for both guests and team members. The establishment operates with a strong emphasis on genuine hospitality, efficient service, and maintaining a safe and positive atmosphere. With a reputation for excellence in the restaurant industry, The Nugget continues to attract patrons seeking a memorable and enjoyable dining experience.
The role of the server at The Nugget is pivotal in ensuring g... Show More
The role of the server at The Nugget is pivotal in ensuring g... Show More
Job Requirements
- Minimum 21 years of age
- High school diploma or equivalent
- Minimum 1 year serving experience in a high-volume restaurant
- Alcohol Awareness Certification within the first 30 days
- Ability to effectively communicate in English both verbally and in written form
- Ability to walk, stand, or sit for extended periods of time
- Ability to lift and move product up to 50 lbs
- Fine finger manipulation
- Willingness to work in environments with variable temperature, lighting, and noise levels
- Availability for work indoors and outdoors during special events
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year serving experience in a high-volume restaurant
- Ability to effectively communicate in English both verbally and in written form
- Alcohol Awareness Certification within the first 30 days of employment
Job Duties
- Demonstrate genuine hospitality while greeting and establishing rapport with the guest and delivering an exceptional dining experience
- Guide guests through menus while demonstrating thorough knowledge of our food and beverages
- Take accurate orders and partner with team members to serve food and beverages that meet or exceed guests' expectations
- Communicate any food allergies or special nutrition needs to kitchen staff
- Provide attentive service to diners, refilling drinks as needed and checking their needs during the meal
- Perform some cleaning duties, such as at the service station, around the kitchen, and in the dining area
- Introduce breaker server by name when applicable
- Pre-bus tables removing all items not necessary for the next course
- Deliver collect and process all server opened guest checks in a timely and efficient manner
- Keep table tents and POS materials clean and properly set
- Address guest complaints and concerns in a timely and professional manner
- Establish and maintain effective channels of communication with all levels of the Nugget team and guests
- Using the Nugget's system of recognition, recognize team members who are going above and beyond as appropriate
- Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations
- Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike
- Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager
- Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same
- Regular predictable attendance is required
- Other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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