Rosie's Cafe Food Server Part Time Dayshift

Sparks, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee recognition programs

safe work environment

team-oriented culture

Opportunity for career advancement

Job Description

The Nugget is a well-established hospitality company, renowned for its commitment to providing exceptional dining experiences in a high-volume restaurant setting. Focused on delivering quality food and drink services, The Nugget prides itself on creating a welcoming and vibrant environment for both guests and team members. The establishment operates with a strong emphasis on genuine hospitality, efficient service, and maintaining a safe and positive atmosphere. With a reputation for excellence in the restaurant industry, The Nugget continues to attract patrons seeking a memorable and enjoyable dining experience.

The role of the server at The Nugget is pivotal in ensuring guests receive outstanding service from the moment they walk in until they leave. Serving in a fast-paced, dynamic environment, the server is responsible for taking food and beverage orders promptly and accurately, while offering informed menu suggestions to enhance the dining experience. This position requires a team-oriented individual who can communicate effectively with both guests and kitchen staff to accommodate special dietary needs and preferences. The server must also maintain cleanliness and organization in the dining area, including pre-bussing tables and managing service stations, to facilitate a smooth workflow during service hours.

Beyond the operational responsibilities, the server plays a significant role in upholding The Nugget’s standards for safety, professionalism, and guest satisfaction. This includes maintaining a positive image of the company, addressing any guest concerns swiftly and professionally, and participating in the company's system of recognition to foster a supportive and motivating work environment. This position reports directly to the Restaurant Manager, highlighting its importance within the organizational structure. Overall, the server position at The Nugget offers an opportunity to be part of a respected team that values excellent customer service, efficient teamwork, and the creation of memorable dining experiences.

Employment for this role is contingent upon meeting specific criteria, including age and certification requirements, and offers an engaging work environment that combines both indoor and outdoor service experiences during special events. This role is ideal for individuals seeking to build their career in the hospitality industry in a reputable and fast-paced restaurant setting. The Nugget emphasizes regular and predictable attendance, adherence to safety standards, and continuous engagement in team collaboration. Candidates who demonstrate a passion for hospitality and possess the required qualifications are encouraged to apply for this rewarding server position.

Job Requirements

Minimum 21 years of age
High school diploma or equivalent
Minimum 1 year serving experience in a high-volume restaurant
Alcohol Awareness Certification within the first 30 days
Ability to effectively communicate in English both verbally and in written form
Ability to walk, stand, or sit for extended periods of time
Ability to lift and move product up to 50 lbs
Fine finger manipulation
Willingness to work in environments with variable temperature, lighting, and noise levels
Availability for work indoors and outdoors during special events

Job Qualifications

High school diploma or equivalent
Minimum 1 year serving experience in a high-volume restaurant
Ability to effectively communicate in English both verbally and in written form
Alcohol Awareness Certification within the first 30 days of employment

Job Duties

Demonstrate genuine hospitality while greeting and establishing rapport with the guest and delivering an exceptional dining experience
Guide guests through menus while demonstrating thorough knowledge of our food and beverages
Take accurate orders and partner with team members to serve food and beverages that meet or exceed guests' expectations
Communicate any food allergies or special nutrition needs to kitchen staff
Provide attentive service to diners, refilling drinks as needed and checking their needs during the meal
Perform some cleaning duties, such as at the service station, around the kitchen, and in the dining area
Introduce breaker server by name when applicable
Pre-bus tables removing all items not necessary for the next course
Deliver collect and process all server opened guest checks in a timely and efficient manner
Keep table tents and POS materials clean and properly set
Address guest complaints and concerns in a timely and professional manner
Establish and maintain effective channels of communication with all levels of the Nugget team and guests
Using the Nugget's system of recognition, recognize team members who are going above and beyond as appropriate
Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations
Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike
Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager
Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same
Regular predictable attendance is required
Other duties and responsibilities as assigned