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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $21.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Westin St. Louis is a premier hotel located in the vibrant heart of downtown St. Louis, offering luxurious accommodations combined with unbeatable convenience. This upscale property is ideally positioned close to popular attractions such as Busch Stadium, making it a favorite destination for both business and leisure travelers. Known for its spacious and modern rooms, as well as its state-of-the-art fitness center, The Westin St. Louis provides a comfortable and innovative experience designed to exceed guest expectations. As part of the Westin brand, the hotel embodies the highest standards of hospitality and is committed to delivering impeccable service in... Show More
Job Requirements
- Prior cash handling experience necessary
- high school graduate or G.E.D. equivalent
- ability to communicate effectively with the public and other team members
- read, write and speak English fluently
- six months front desk experience
- strong computer skills
- flexible schedule including nights and weekends
Job Qualifications
- Prior cash handling experience
- high school graduate or G.E.D. equivalent
- ability to communicate effectively with the public and other team members
- read, write and speak English fluently
- six months front desk experience
- strong computer skills
- flexible schedule including nights and weekends
Job Duties
- Supervise front desk operations including check-in, check-out, and guest services
- lead and motivate the front desk team to provide exceptional customer service
- handle guest inquiries, concerns, and special requests professionally and efficiently
- train and onboard new front desk staff members
- ensure accuracy and completeness of guest reservations and billing information
- collaborate with other departments to resolve guest issues and enhance guest experiences
- maintain a clean and organized front desk area
- monitor and maintain compliance with hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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