Rooms Inspector

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering inclusive work environments. The company operates a diverse portfolio of brands including JW Marriott, which represents the luxury segment of Marriott’s properties. JW Marriott offers over 100 stunning properties located in gateway cities and distinctive resort destinations worldwide. At JW Marriott, a strong emphasis is placed on associate well-being, professional development, and fostering a community where employees feel valued and empowered to excel. Marriott International prides itself on being an equal opportunity employer dedicated to diversity and inclusion, valuing the unique backgrounds, talents, and experiences of its associates.

This particular role is a Housekeeping Supervisor position within JW Marriott, a key position in maintaining the highest standards of cleanliness and guest satisfaction that guests expect from Marriott’s luxury brand. The Housekeeping Supervisor is responsible for overseeing the cleanliness, safety, and overall condition of guest rooms and public areas. This role includes conducting inspections post-cleaning, ensuring that all assigned areas meet prescribed standards and checklists. The supervisor works closely with housekeeping staff to enter room status updates and complete paperwork, and they are pivotal in managing room assignments and cleaning schedules efficiently.

Beyond routine oversight, the Housekeeping Supervisor plays a critical leadership role by assisting management in tasks such as hiring, training, scheduling, evaluating, counseling, and coaching employees. This supervisory aspect aims to motivate the team while modeling professionalism and adherence to company policies regarding safety, security, and operational procedures. The supervisor also responds promptly to guest requests and collaborates with other departments, demonstrating Marriott’s commitment to outstanding guest service.

The role requires physical capability to perform various housekeeping duties including moving objects up to 55 pounds without assistance and heavier items with help, reaching and bending frequently, and standing or walking over extended periods. Using computers and point of sale systems to enter and manage information accurately is also essential. The supervisor must display excellent communication skills, speaking clearly and professionally to guests and colleagues alike and maintaining confidentiality of proprietary company information.

Marriott implements careful safety protocols that the Housekeeping Supervisor must strictly follow, including proper storage of flammable materials, reporting any maintenance or safety hazards, and completing necessary safety training. This helps ensure a safe environment for guests and staff. Ensuring that all associates maintain a professional appearance and adhere to uniform standards is also part of this integral role.

The ideal candidate will have at least one year of related work experience but does not require prior supervisory experience. A high school diploma or GED equivalency is preferred. The company values team players who can build positive working relationships, support collective goals, and communicate effectively. Marriott International offers a unique opportunity for those passionate about hospitality to flourish in their careers while contributing to a legacy of wonderful hospitality and genuine service. At JW Marriott, you are encouraged to be your best, begin your purpose, belong to an extraordinary global team, and become the best version of yourself.